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Subject: ""TANK"scooters are total complete junk."    
Conferences > Illegal and Bad Scooters > Topic #167
Reading Topic #167

Jerry
unregistered user
Oct-17-05, 06:07 PM (EDT)
 
""TANK"scooters are total complete junk."
 
   I am a professional auto mechanic with 28 years of experience.I just wanted to let everyone know what a piece of JUNK "TANK" scooters are.There is a Tank dealer fairly close to me,in Scottsdale AZ.Out back,they have a HUGE pile of broken "TANK" parts.There is not one single decent part on these pieces of TRASH.From the engine castings to the frame,body panels,electrical,bearings,etc.it's ALL JUNK.According to the dealer,20-30% of the things have a major defect upon uncrating,and the replacement parts condition is even worse.They have no labor warranty,and if you try to fix the things,you usually break something else in the process.The bolts either break off,or strip out,parts do not fit together properly,I saw one "NEW"engine cover casting that had a couple of pounds of "flashing"around the edges,due due a defective mold.It was also uneven in thickness,with some places fairly thick,while others were paper thin.The metal itself was similar to die cast "pot metal",very weak,brittle,and very easily broken.I sure would like to see someone from "TANK"respond to this post,and say I am lying,because I can back up everything I said.Jerry.


 

 
SE
unregistered user
Oct-17-05, 08:42 PM (EDT)
 
1. "RE: "TANK"scooters are total complete junk."
In response to message #0
 
   You absolutely have to be more specific for this comment to have any value. Many brands dont have labor in the warrantee. Also the two TANK scooters we are testing for the bbs are passing the tests. They are Urban Sporty models, and despite not being the best possible quality, they are doing better than average in testing. What model are you referring to and send me pix of your evidence if you have any.


 
Jerry
unregistered user
Oct-17-05, 11:48 PM (EDT)
 
2. "RE: "TANK"scooters are total complete junk."
In response to message #1
 
   I'm referring to the 50QT-9,and the 50QT-5,especially the 50QT-5.These things have more than a 50% engine failure rate at 6 months,mostly due to cracked castings and bad bearings,along with all the other problems I referred to in my post.I will get a picture of the pile of broken parts,and some close-ups of the worst ones.It may be a few days.Jerry.


 
SE
unregistered user
Oct-18-05, 10:19 AM (EDT)
 
3. "RE: "TANK"scooters are total complete junk."
In response to message #2
 
   Yes, that bike is total junk. I have one in my "hall of shame" gallery. Please send me pics and I will add them


 
John Hawkins
unregistered user
Nov-11-05, 12:19 PM (EDT)
 
4. "RE: "TANK"scooters are total complete junk."
In response to message #0
 
   Jerry, I have to agree with you. I just got an Urban Sport 50 Model. Put it together, and it had and immediate Gas Leak. Valve was stuck, so I fixed that. Drove it for 20 Miles. Thing would not start again. Its getting Gas, Sparc, ran great for the 20 Miles. Customer Service has been useless. He had me send back the Carberator, Sparc Plug Wire, and the ignition Box. I don't think it is any of these problems. Had to pay to have this crap sent back, and I haven't even road the thing. I had a bunch of Neighbors over who are pretty Small Engine Savvy, and Nobody can figure it out. The customer Service guy is trying to make it sound Like I messed with the Caberator, and the tech was the One to tell me it was as stuck valve, and to fix it myself. I didn't mess anything up. These guys don't even sound like they have worked on this model, or know anything about it. Buyer Beware, don't buy anything for BN SCOOTERS.


 
Tom
unregistered user
Nov-11-05, 05:12 PM (EDT)
 
5. "RE: "TANK"scooters are total complete junk."
In response to message #4
 
   I own a TANK 150cc Deluxe Touring scooter and it is really great. Not only was it close to $1000 cheaper than it's competitors but the quality was the same in all the scooters in this price range. There will be small things go wrong from now and then. My new Dodge Magnum has been back to the shop several times. If you really want to start spending money go the Harley Davidson route. Been there, done that. Plain and simple these are inexpensive small macines. I have attained 65mph on mine so I know it will do it. Just did it on the Interstate to see if it would. Last time I will probable ride at this speed. Not what I bought it for. I needed reliable, cheap, effecient transportation for the little trips around town. You may be having trouble with the small 50cc. I have insured and licensed mine in the state of Georgia so no problem. Liked the idea of full coverage insurance for $75 per year. Bought mine from Scooters Georgia, Dawsonville, GA.


 
Tiger32
unregistered user
Mar-20-06, 02:11 AM (EDT)
 
45. "RE: "TANK"scooters are total complete junk."
In response to message #5
 
   Tank scooters are really junk! Stay away. The service sucks!


 
redtus15
Member since Oct-26-05
15 posts
Mar-20-06, 03:23 PM (EDT)
 
46. "RE:"
In response to message #45
 
   Sorry to hear of your problems. It seems as though the folks at Tank
have left parts and repair to the Yahoo Tank Scooter Group. Without
them I'd been sunk long ago. Hope your riding soon.
http://autos.groups.yahoo.com/group/tankscooters/


 
pbureau69
Member since Aug-7-06
10 posts
Aug-07-06, 03:11 PM (EDT)
 
99. "RE: "TANK"scooters are total complete junk."
In response to message #5
 
   >I own a TANK 150cc . I
>have attained 65mph on mine so I know it will do it. Just
>did it on the Interstate to see if it would.


you got 65 MPH confirmed by someone else or your dial on your scooter, cause there are abunch of 250cc that highly doubt that!

ps: on high quality scooter (honda, yamaha etc) and even other rides like harleys and nortons motorcycle it is an established fact that the mimum mis-reading of the dial is 10%.... I bet it is worst than than on chineese scooter where the quality is worst..

get someone with a car to follow you, and time your spped, or better yet tell them to ride at 60, when you match their speed, read your dial, I bet it will read alot faster than 60 on your dial.

Cheers...

--
Patrick Bureau


 
Daniel Keating
unregistered user
Nov-12-05, 08:53 PM (EDT)
 
6. "RE: "TANK"scooters are total complete junk."
In response to message #4
 
   John .. sorry to hear about your problems with your Tank 50...it seems that this end of their model line is not well executed on a wide scale as many users seem to be having a lot of issues with them. Like Tom I have a 150 (Tank Sporty) and while I have not rode it to death clocking on the miles (only 200 so far) it has always started , idled well and all continues to work. I had it up to 60 mph on the Old Nogales Highway so it will perform .
I bought mine from bnscooters and suffered none of the horror stories I have read from the postings of others . It arrived on time , right color, no missing parts , no shipper damage.
A minor DMV hassle---they were unfamiliar with the brand and were questioning the stated price like I was trying to pull some tax/license fee dodge . I gave them the bnscooter URL and they saw the prices for themselves. The DMV agent apologized and said that a bike of this type through local dealers usually sells for $3000. When I told them that it came partially assembled and was in the manufacturers shipper carton from China they completely backed off...
Registration , tax was $116 to get a plate and insurance was $75/year through Progressive.


 
Don
unregistered user
Nov-19-05, 07:59 PM (EDT)
 
7. "RE: "TANK"scooters are total complete junk."
In response to message #6
 
   I have nothing but good things to say, about my tank Touring 150.

I love it. It runs great, and the acceleration is better than I hoped.
I am not little, 6' and 245Lbs.
My speed tops out at 58 (read the line above) on my gps.
I have over 500 kilometers on it and it runs better the more I drive it.
But the owners manual is comical..
but, the info is posted on a yahoo users goup.
http://autos.groups.yahoo.com/group/tankscooters/messages


 
Jack *************
unregistered user
Nov-20-05, 08:28 PM (EDT)
 
8. "RE: "TANK"scooters are total complete junk."
In response to message #4
 
   >Jerry, I have to agree with you. I just got an Urban Sport
>50 Model. Put it together, and it had and immediate Gas
>Leak. Valve was stuck, so I fixed that. Drove it for 20
>Miles. Thing would not start again. Its getting Gas, Sparc,
>ran great for the 20 Miles. Customer Service has been
>useless. He had me send back the Carberator, Sparc Plug
>Wire, and the ignition Box. I don't think it is any of these
>problems. Had to pay to have this crap sent back, and I
>haven't even road the thing. I had a bunch of Neighbors over
>who are pretty Small Engine Savvy, and Nobody can figure it
>out. The customer Service guy is trying to make it sound
>Like I messed with the Caberator, and the tech was the One
>to tell me it was as stuck valve, and to fix it myself. I
>didn't mess anything up. These guys don't even sound like
>they have worked on this model, or know anything about it.
>Buyer Beware, don't buy anything for BN SCOOTERS.


 
Jack *************
unregistered user
Nov-20-05, 08:32 PM (EDT)
 
9. "RE: "TANK"scooters are total complete junk."
In response to message #8
 
   If you repair scooters like you use English grammar and spell, that pretty much tells me the limits of your abilities on either subject.


 
www.hollywoodgogos.com
unregistered user
Aug-30-06, 09:12 PM (EDT)
 
107. "RE:"
In response to message #9
 
   what has grammar and spelling to do with cheap shit from china?
is it not good for the scooterindustrie, if people get a crappy one first and then realize they should have given the money directly to india and china and then go get a decent one from a
"trustworthy" dealer


 
Alan L. Wautier
unregistered user
Jul-09-06, 08:41 AM (EDT)
 
89. "RE: "TANK"scooters are total complete junk."
In response to message #8
 
   You guys are scaring me!!! I'm a auto mechanic too, I need a scooter that will take me through 10,000 miles without blowing up so I can finish my school and my hot rod. Has anybody have any experience or comments about the new tank 250? I figure since it wont be straining so much cause of the extra ponies it may last longer..Am I crazy?
You get what you pay for and I cant affford a suzuki burgman or honda silverwing at 5000,00$ each, so for 2k if the tank 250 can give me a couple/three years with nothing but maintenance and tweaking I would be satisfied....Anybody out there, has any comments are most welcome,I need feedback before plucking down my cash!!! peace
alanwautier@cox.net


 
Ruby
unregistered user
Jul-10-06, 02:29 AM (EDT)
 
90. "RE: "TANK"scooters are total complete junk."
In response to message #89
 
   If you are near a metropolitan area, try looking for a used scooter on www.craigslist.com
Honda last forever, so even if you get one that's 10 years old, you'll still be okay for that 3yrs/10000miles.


 
CINDY
unregistered user
Aug-17-06, 03:49 PM (EDT)
 
105. "RE: "TANK"scooters are total complete junk."
In response to message #8
 
   MY HUSBAND JUST BOUGHT ME A TANK 150 TOURING DE. I LOVE IT. I HAVE NO TOES, SO BALANCE IS A HUGE PROBLEM, BUT I HAVE NO PROBLEM RIDING MY SCOOTER. GOES JUST AS FAST AS I NEED IT TOO. WOULD RECOMMEND IT.


 
Doug Simpson
unregistered user
Jun-23-06, 02:34 PM (EDT)
 
82. "RE: "TANK"scooters are total complete junk. (wont fire)"
In response to message #4
 
   If it has a Champion sark lug in it, change it to a BM6A NGK and likely it will run. If it has sark and timing is right and get gas and all, yet won't fire, Champion plugs have done that to me *MANY* times, esecially on two-stroke engines. I replace them as soon as I get a new small engine no matter if the thing is even running or not.

Doug


 
www.hollywoodgogos.com
unregistered user
Aug-30-06, 09:16 PM (EDT)
 
108. "RE: "TANK"scooters are total complete junk."
In response to message #4
 
   question is, where is that stuck valve on the 2 stroke?


 
AN
unregistered user
Nov-21-05, 09:41 PM (EDT)
 
10. "RE: "TANK"scooters are total complete junk."
In response to message #0
 
   I TOTALLY AGREE WITH THIS GUY!!! I recently bought a scooter from bnscooters and it is a piece of SHIT!!!!! I am so pissed. It hasn't started yet and I have had it since October. I finally got a mechanic to look at it so hopefully it will run soon. DO NOT BUY THESE SCOOTERS! If you want to get something so expensive just spend the extra money. It will save you time and grief!!


 
Daniel Keating
unregistered user
Nov-23-05, 11:27 PM (EDT)
 
11. "RE: "TANK"scooters are total complete junk."
In response to message #10
 
   >I TOTALLY AGREE WITH THIS GUY!!! I recently bought a
>scooter from bnscooters and it is a piece of SHIT!!!!! I am
>so pissed. It hasn't started yet and I have had it since
>October. I finally got a mechanic to look at it so
>hopefully it will run soon. DO NOT BUY THESE SCOOTERS! If
>you want to get something so expensive just spend the extra
>money. It will save you time and grief!!

I bought one from Bnscooters and it's great. It arrived on time , no shipper damage , minimal DMV scrutiny and it has started every time without fail. There's a wiring diagram in the owners manual.. did you check the ignition switch for loose wires from shipping? Are you getting power ? if so , to what point does it stop? Will it start with the kick starter? Did you try ether primer fluid? No maker of ANY product is exempt from defects.. Harley Davidson had a recall last year
March 24, 2004
Harley-Davidson Recall
The U.S. Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) has announced that on certain Harley-Davidson motorcycles, the 40 amp main circuit breaker can open causing a power shutdown on the motorcycle. 73678 motorcycles are affected. This could prove disastrous if you get a power shutdown while riding.
AND again just today http://www.theautochannel.com/news/2004/12/29/311432.html
The Dyna & Softails have bad fuel shutoof valves--the On & reserve positions being reversed.

Using your attitude , if I bought one of the affected harleys I should pop onto every blog saying what pieces of shit they are and people should save money & buy a Tank


 
bluecat138
unregistered user
Nov-25-05, 12:38 PM (EDT)
 
12. "RE: "TANK"scooters are total complete junk."
In response to message #11
 
   No one should have to mess with a new scooter. Yes harly had a recall but I know that the part's were replaced for FREE and with no problems from the dealer.
Good people spending good money on this shit.And tank,big cheif, all of them giving scooters a bad name.
I work on this stuff all summer long-spend the little extra or get what you pay for.

And some of the post's "i've rode it for OVER 200 miles"
what a joke-200 miles-come back and let's talk after two thousand. five thousand miles. Not all but most-junk


 
Daniel Keating
unregistered user
Nov-25-05, 02:06 PM (EDT)
 
13. "RE: "TANK"scooters are total complete junk."
In response to message #12
 
   If the new scooter is shipped to you in a crate and requires some assembly , then yes , they have to mess with it . They shouldn't have to split an engine casing , but take off some panel screws & check for a loose wire from cartage--yes. Dealers cough up parts for the chinese bikes too . I can't speak for the complainers technical knowledge , but for all we know he hooked up the positive battery cable first with key on , no ground and popped his fuse from the get go.
I remeber when "made in japan" meant low quality. The 69 Toyota Corolla was the Yugo of it's day. Now it's the chinese's turn to get past the quality stereotype. My dad used to sell cars 50 years ago and when VW's were attracting some folks his comment was ,"old bob will be back in a RoadHawk in 6 months"--that 6 months never came.
Check the thread in the new scooter forum "how many miles on your chinese scoot"--most have low miles , yeah.. some have 8000-10,000 .


 
Kevin
unregistered user
Dec-01-05, 05:36 PM (EDT)
 
19. "RE:"
In response to message #13
 
   Comparing a company that has been around since 1903 to a company that has entered the Scooter and Motorcycle, ATV & Dirt Bike market in the last 4 years is really a bit unfair. Harley Davidson did not start out with perfect machines, nor did Honda, Yamaha, or any other company. In mass production there are issues that arise from time to time. I have been distributing KTMMEX Motorcycle products for the past 2 years and have formed a direct partnership with KTMMEX which is the creator and designer of all TANK breand products, and as a major distributor of the TANK brand name I can tell you that we are working much harder than many other companies to develop systems to prevent problems, and that TANK products have come far in the past two years.

I have seen many other companies products and services over the past few years, and many of them, and even some dealers of our products TANK brand products do not offer proper support to their customers, and while everything is not 100% perfect we are constantly working on developing better quality products and the best possible service as well as guidelines for our dealers.

No company enters this market or any other without some problems. We learn from our mistakes and move on. I know that my company stands behind our TANK brand products and as long as the customer did not break our policies we do all we can to help them.

Sincerely,

Kevin Holcomb (Owner)
C & K, INC.
www.TankSportsInc.com
P.O. Box 38
Poultney, VT. 05764
802-287-4132
Office Hours: Mon-Fri 10A.M.-7P.M. Est.
Toll Free: 1-888-802-2BUY (2289) USA Only!
Import Wholesale Distribution
# 1 in quality power sports products & service
"We dare you to compare!"


 
dbotkin
unregistered user
Dec-23-05, 01:32 PM (EDT)
 
28. "RE:"
In response to message #12
 
   " No one should have to mess with a new scooter. Yes harly had a recall but I know that the part's were replaced for FREE and with no problems from the dealer."

True. I had the main breaker replaced on my USED Harley last summer, for free, and they told ME about it. And aside from that (which was not a major problem, just a POTENTIAL problem) it's bee absolutely trouble-free since the day I bought it.

Of course I probably paid well into five figures more for my Ultra than this guy paid for his scooter. Still, though, it's no longer safe to assume that anything sold in the US will actually be worth anything. We used to have some effective Federal and State regulation of people selling vehicles and stuff, but that seems to have pretty much gone out the window. You really have to do your homework before spending your money. I know it sounds trite, but what your parents told you is still true: If a deal sounds too good to be true, it probably is. If that scooter's a grand cheaper than anything else, there's a REASON for that, and it's not because the Stella dealers are getting filthy rich selling their stuff. I mean, seriously...


 
DanielKeating
Member since Dec-17-05
98 posts
Dec-23-05, 08:46 PM (EDT)
 
29. "RE:"
In response to message #28
 
   <<You really have to do your homework before spending your money. I know it sounds trite, but what your parents told you is still true: If a deal sounds too good to be true, it probably is. If that scooter's a grand cheaper than anything else, there's a REASON for that, and it's not because the Stella dealers are getting filthy rich selling their stuff. I mean, seriously... >>

The problem with our parents is that they did not understand asian marketing strategy . Sony was a better quality TV for the money and it was cheaper than an RCA or Emerson. Sony sold in america at a loss to get a market foot-hold. The TV's were more in Japan--they were subsidizing this strategy . Honda did the same thing with the Civic as did Hyundai . Now tank & other chinese manufacturers are having a go at it. I'm not privvy to people's wallets , but it's my understanding that markups from dealers are 70% at times on these chinese scoots.
What we have here is the Walter Knott business philosophy. He invented the Boysenberry and founded Knotts Berry Farm amusement park in Calif. He would say , "It's better to have a million $5 customers than one 5 million dollar customer". The chinese are selling to the masses at the low end and will probably do quite well.


 
Stosh
unregistered user
Jun-13-06, 12:12 PM (EDT)
 
78. "RE:"
In response to message #29
 
   Daniel, I'm old enough to remember that Sony entered the US market with "Fair Trade" pricing, which was a colloqialism for MSRP. They never undercut domestic pricing. In fact, they have generally charged a premium for the brand. Yes, the Chinese are building market share by undercutting price, and can afford to do so, since local labor costs are practically nonexistent. They are currently at the quality stage of the Japanese way back in the 1960's, which means investing in their technologies can be a risk. Still, their scooters are 50% less expensive than the market as a whole, and that's compelling, if you don't mind the risk. As their manufacturing prowess improves (and it will) the risk factor will decrease. Just look at the South Koreans. Consumer Reports declared their Alabama-built Hyundai Sonata the most reliable car on the planet. That's a long journey from the despised Hyundai Excel, the "Yugo" of its day. When the Chinese catch up on quality and reliability, we will probably snap up their heavy-industry-products with enthusiasm, and our own domestically produced product will pale in comparison.


 
danielkeating
unregistered user
Jun-13-06, 07:35 PM (EDT)
 
79. "RE:"
In response to message #78
 
   Actually , Sony sold TV's at a lower price in the US than what the Japanese were paying for them back home . The japanese government was subsidizing them as well... They had a documentary on japanese marketing and how Honda did the same thing that Sony did and then how Hyundai did the same thing.. The Honda Civvic was $4k , adjust for inflation years later the Hyundai excell was about 7K as entry level cars at a subsidized price to get market share.


 
Dave
unregistered user
Jan-18-06, 09:13 PM (EDT)
 
43. "You have to be kidding"
In response to message #28
 
   I am glad there are people willing to post some sense here. Like the idea that when other countries began importing cars and motorcycles to this country there were some problems that had to be worked through. There are entire books published about all the jokes and problems with the Ford Model T and it ended up changing the world of automobiles forever. If you paid $3000 for a 50cc bike because you don't know squat about mechanical things don't get mad at those of us who get to save a few bucks because we happen to be able to do repairs and services ourselves. One bit of advice though, I would hurry and get all the bad mouthing about these chinese bikes out of the way because before you know it you all will be talking about how they have taken over the market and then I don't think we will hear much from you.


 
Andrea
Member since Jun-10-02
809 posts
Nov-30-05, 12:56 PM (EDT)
 
14. "RE: "TANK"scooters are total complete junk."
In response to message #11
 
   Mmmm. Harley Davidson tracks repairs enough that they know when a recall should be issued, and can contact their customers. Excellent. That's the way its supposed to work.

How does Tank track repair issues and know when a recall should be issued?

Andrea

Just remember this - in this country they drive on the wrong side of the road.


 
Daniel Keating
unregistered user
Nov-30-05, 01:31 PM (EDT)
 
15. "RE: "TANK"scooters are total complete junk."
In response to message #14
 
   >Mmmm. Harley Davidson tracks repairs enough that they know
>when a recall should be issued, and can contact their
>customers. Excellent. That's the way its supposed to work.
>
>How does Tank track repair issues and know when a recall
>should be issued?
>
>Andrea

Harley davidson did not track repairs & issue the recall notice.. the NHTSA did.. The same national Highway Traffic Safety Administration would also issue a recall for Tanks if their testing showed any defects . At times , some manufacturers issue voluntary recalls. If the vehicles are crashing and the Feds find the issue first , then they issue the recall.
I have no reason to believe Tank would act differently than Harley Davidson. Just like Honda ,Daewoo,Kia , etc have their dealerships to protect , so does Tank. Do you have any proof to the contrary other than your suspiscion of them being "the new kids on the block"?
My bike came from a dealer , with bill of sale/mco/epa cert . It's got a vin , a plate & insurance. If there is a inherent problem I'll be notified one way or another.


 
Andrea
Member since Jun-10-02
809 posts
Nov-30-05, 09:38 PM (EDT)
 
16. "RE: "TANK"scooters are total complete junk."
In response to message #15
 
   Harley uses a third party company to track defects, design flaws and such. This is done through reporting on warranty claims and repair reports from dealers, amongst other things. For a NHTSA mandated recall, NHTSA will demand this data, and use it to investigate the complaints customers have made directly to them. Alternatively, Harley may issue a voluntary recall based on findings from its own tracked data.

I've asked many times, when a distributor sends a bike line brochure to us, how they track the info NHTSA uses for recall, and not had very many answers.

I can't see how Tank or some other similar type distributors track this data, when its so tough to actually speak to anyone to make a warranty claim or even order parts, or when you call for parts and give them a VIN that they don't know who sold the bike or whom it was sold to. I'd be very interested to know how they do it.

Andrea

Just remember this - in this country they drive on the wrong side of the road.


 
Mike S.
unregistered user
Nov-30-05, 10:58 PM (EDT)
 
17. "RE: "TANK"scooters are total complete junk."
In response to message #16
 
   Greetings, TANK does require their dealers to fill out a warranty form stating the purchasers name , address ect along with the scooter model and VIN and the date of sale.


 
Dealer Dude
unregistered user
Nov-30-05, 11:25 PM (EDT)
 
18. "RE: "TANK"scooters are total complete junk."
In response to message #17
 
   >Greetings, TANK does require their dealers to fill out a
>warranty form stating the purchasers name , address ect
>along with the scooter model and VIN and the date of sale.


I really try to be fair about these Tank threads. I sell them, I like them (the scooters, not the company). My customers like them (the scooters). Their prices are great, their customer service is awful.

I've even asked personally for the forms to register the warranties and was told that none exist and none are necessary. My MCO's come to us with our company name not even on them. Sort of like a blank check. We sign the back with our dealer number, but most online companies would probably just send the MCO to the customer with no dealer name, signature, or license number on the back. That way, no DMV licenses are necessary by the online company. It would look like Tank sold the scooter directly to the customer.

We can't even get them to send correct MCO's with correct VIN numbers and correct model year dates. Some have taken 3 tries until we accepted them. It is really a joke sometimes, but an expensive joke if they don;t get their act together.

Someone else posted this simillar comment a few weeks ago, but I'll repeat their comment with my version. Tank has a very, very, very popular product and can be a big time factor in the US market, but until they get their act together from a customer service standpoint, a paperwork standpoint, along with some other issues, they are going to sink under their incompetency. And I hope Jim Ji reads this.


 
Kevin
unregistered user
Dec-01-05, 05:37 PM (EDT)
 
21. "RE: "TANK"scooters are total complete junk."
In response to message #16
 
   Comparing a company that has been around since 1903 to a company that has entered the Scooter and Motorcycle, ATV & Dirt Bike market in the last 4 years is really a bit unfair. Harley Davidson did not start out with perfect machines, nor did Honda, Yamaha, or any other company. In mass production there are issues that arise from time to time. I have been distributing KTMMEX Motorcycle products for the past 2 years and have formed a direct partnership with KTMMEX which is the creator and designer of all TANK breand products, and as a major distributor of the TANK brand name I can tell you that we are working much harder than many other companies to develop systems to prevent problems, and that TANK products have come far in the past two years.

I have seen many other companies products and services over the past few years, and many of them, and even some dealers of our products TANK brand products do not offer proper support to their customers, and while everything is not 100% perfect we are constantly working on developing better quality products and the best possible service as well as guidelines for our dealers.

No company enters this market or any other without some problems. We learn from our mistakes and move on. I know that my company stands behind our TANK brand products and as long as the customer did not break our policies we do all we can to help them.

Sincerely,

Kevin Holcomb (Owner)
C & K, INC.
www.TankSportsInc.com
P.O. Box 38
Poultney, VT. 05764
802-287-4132
Office Hours: Mon-Fri 10A.M.-7P.M. Est.
Toll Free: 1-888-802-2BUY (2289) USA Only!
Import Wholesale Distribution
# 1 in quality power sports products & service
"We dare you to compare!"


 
Kevin
unregistered user
Dec-01-05, 05:38 PM (EDT)
 
22. "RE: "TANK"scooters are total complete junk."
In response to message #16
 
   >Harley uses a third party company to track defects, design
>flaws and such. This is done through reporting on warranty
>claims and repair reports from dealers, amongst other
>things. For a NHTSA mandated recall, NHTSA will demand this
>data, and use it to investigate the complaints customers
>have made directly to them. Alternatively, Harley may issue
>a voluntary recall based on findings from its own tracked
>data.
>
>I've asked many times, when a distributor sends a bike line
>brochure to us, how they track the info NHTSA uses for
>recall, and not had very many answers.
>
>I can't see how Tank or some other similar type distributors
>track this data, when its so tough to actually speak to
>anyone to make a warranty claim or even order parts, or when
>you call for parts and give them a VIN that they don't know
>who sold the bike or whom it was sold to. I'd be very
>interested to know how they do it.
>
>Andrea

Comparing a company that has been around since 1903 to a company that has entered the Scooter and Motorcycle, ATV & Dirt Bike market in the last 4 years is really a bit unfair. Harley Davidson did not start out with perfect machines, nor did Honda, Yamaha, or any other company. In mass production there are issues that arise from time to time. I have been distributing KTMMEX Motorcycle products for the past 2 years and have formed a direct partnership with KTMMEX which is the creator and designer of all TANK breand products, and as a major distributor of the TANK brand name I can tell you that we are working much harder than many other companies to develop systems to prevent problems, and that TANK products have come far in the past two years.

I have seen many other companies products and services over the past few years, and many of them, and even some dealers of our products TANK brand products do not offer proper support to their customers, and while everything is not 100% perfect we are constantly working on developing better quality products and the best possible service as well as guidelines for our dealers.

No company enters this market or any other without some problems. We learn from our mistakes and move on. I know that my company stands behind our TANK brand products and as long as the customer did not break our policies we do all we can to help them.

Sincerely,

Kevin Holcomb (Owner)
C & K, INC.
www.TankSportsInc.com
P.O. Box 38
Poultney, VT. 05764
802-287-4132
Office Hours: Mon-Fri 10A.M.-7P.M. Est.
Toll Free: 1-888-802-2BUY (2289) USA Only!
Import Wholesale Distribution
# 1 in quality power sports products & service
"We dare you to compare!"


 
Kevin
unregistered user
Dec-01-05, 05:37 PM (EDT)
 
20. "RE: "TANK"scooters are total complete junk."
In response to message #14
 
   Comparing a company that has been around since 1903 to a company that has entered the Scooter and Motorcycle, ATV & Dirt Bike market in the last 4 years is really a bit unfair. Harley Davidson did not start out with perfect machines, nor did Honda, Yamaha, or any other company. In mass production there are issues that arise from time to time. I have been distributing KTMMEX Motorcycle products for the past 2 years and have formed a direct partnership with KTMMEX which is the creator and designer of all TANK breand products, and as a major distributor of the TANK brand name I can tell you that we are working much harder than many other companies to develop systems to prevent problems, and that TANK products have come far in the past two years.

I have seen many other companies products and services over the past few years, and many of them, and even some dealers of our products TANK brand products do not offer proper support to their customers, and while everything is not 100% perfect we are constantly working on developing better quality products and the best possible service as well as guidelines for our dealers.

No company enters this market or any other without some problems. We learn from our mistakes and move on. I know that my company stands behind our TANK brand products and as long as the customer did not break our policies we do all we can to help them.

Sincerely,

Kevin Holcomb (Owner)
C & K, INC.
www.TankSportsInc.com
P.O. Box 38
Poultney, VT. 05764
802-287-4132
Office Hours: Mon-Fri 10A.M.-7P.M. Est.
Toll Free: 1-888-802-2BUY (2289) USA Only!
Import Wholesale Distribution
# 1 in quality power sports products & service
"We dare you to compare!"


 
Ellen
Member since Jan-7-04
1313 posts
Dec-01-05, 05:57 PM (EDT)
 
23. "RE:"
In response to message #20
 
  
>as long as the customer did not break our policies we do all we
>can to help them.
>


???????????????????????
What policies? The Dealer Policies on your web site?
http://www.tanksportsinc.com/policy.asp

Or that wonderful warranty you offer
http://www.tanksportsinc.com/warranty.asp

This is my favorite part

This limited warranty does not apply to any injury, loss, defect or malfunction of the "product" or failure to function resulting from any failure to operate or maintain "product" in accordance with the directions contained in the owners manual provided by the manufacturer; or any injury, loss, damage,

defect or malfunction

, or failure to function resulting from any accident, acts of God, alterations in the "product" by anyone other than the distributor, or misuse, unreasonable use, tampering, abuse, acts, omissions, failure or negligence by anyone other than manufacturer.

Kevin, based on your "warranty" or "policy" If someone buys your scooter and gets hurt or killed due to poor metallurgy or some other manufacturing defect. Who is responsible?

Ellen
2005 Stella
http://www.scooterdiva.com


 
Voodoo
Member since Jun-20-05
198 posts
Dec-03-05, 02:51 PM (EDT)
 
24. "RE:"
In response to message #23
 
   LAST EDITED ON Dec-03-05 AT 02:51 PM (EDT)
 
Actually, the manufacturer and any other person involved in the chain of distribution would be responsible. Many companies have a lot of weasel language in their warranties, that language does not protect them from liability for injuries caused by defectively designed or defectively manufactured products. It seem to be a common misconception on these boards that the warrany language ALWAYS controls who has liability, it doesn't.

Incidentally, with most products, the wholesalers and retailers usually insist that they are also insured under the manufacturers products liability insurance coverage. I would assume that this is also true in the Chinese scooter trade. Perhaps Kevin can confirm or deny that!

"You miss 100% of the shots you don't take" - Wayne Gretzky


 
stu
unregistered user
Dec-26-05, 12:58 PM (EDT)
 
32. "RE: "TANK"scooters are total complete junk."
In response to message #14
 
   That would be one crazy recall,all those mail ordered scoots having to be boxed and mailed back.
happy new year
stu


 
Brad
unregistered user
May-06-06, 10:56 PM (EDT)
 
58. "RE: "TANK"scooters are total complete junk."
In response to message #14
 
   Oh you are so sly! ....NOT! $30,000 compared to $1300? Get real... you can be serious when you compare a Harley to a Tank!


 
tazrider
unregistered user
Jul-16-06, 07:01 PM (EDT)
 
93. "RE: "TANK"scooters are total complete junk."
In response to message #11
 
   Suspect you sell these things. Face it the product has some problems and we all pretty much know about the Harley problems. Harley however has been around for years and will still be around long after Tank scooters expire.


 
DanielKeating
unregistered user
Jul-17-06, 10:01 AM (EDT)
 
94. "RE: "TANK"scooters are total complete junk."
In response to message #93
 
   >>Suspect you sell these things.<<
Wrong.. I do own one as an end user/consumer but I do tech support for a software company for a living.

>>Face it the product has some problems and we all pretty much know about the Harley problems. <<
All products have some problems.. for $1300 I was willing to gamble that the problems would not be severe . It's now been 10 months of ownership and in that time I replaced 1 headlamp bulb ($6) , aside from the oil changes . If I can ride it 21 months I will have recouped the costs in gasoline savings .
>>Harley however has been around for years and will still be around long after Tank scooters expire.<<
People said the same thing about Toyota , VW , Hyundai ,etc. Neither one of us has a crystal ball . If the scooter lasts longer than 21 months(and by the way it's holding up so far it looks positive) then that's gravy on my biscuit and I never expected it to last forever at what I paid anyways. Of course , people said the same thing when they bought a VW for 2000 bucks back in '71 and some of those are still on the road..


 
JC Dorz
unregistered user
Dec-08-05, 05:34 PM (EDT)
 
25. "RE:"
In response to message #0
 
   >I am a professional auto mechanic with 28 years of
>experience.I just wanted to let everyone know what a piece
>of JUNK "TANK" scooters are.There is a Tank dealer fairly
>close to me,in Scottsdale AZ.Out back,they have a HUGE pile
>of broken "TANK" parts.There is not one single decent part
>on these pieces of TRASH.From the engine castings to the
>frame,body panels,electrical,bearings,etc.it's ALL
>JUNK.According to the dealer,20-30% of the things have a
>major defect upon uncrating,and the replacement parts
>condition is even worse.They have no labor warranty,and if
>you try to fix the things,you usually break something else
>in the process.The bolts either break off,or strip out,parts
>do not fit together properly,I saw one "NEW"engine cover
>casting that had a couple of pounds of "flashing"around the
>edges,due due a defective mold.It was also uneven in
>thickness,with some places fairly thick,while others were
>paper thin.The metal itself was similar to die cast "pot
>metal",very weak,brittle,and very easily broken.I sure would
>like to see someone from "TANK"respond to this post,and say
>I am lying,because I can back up everything I said.Jerry.

Jerry-I'm glad you are telling it like it is! You're a highly qualified person because you're a mechanic with a lot of experience and you own one of these bikes. I have been emailing a seller on ebay #4594881909 re where his bikes are manufactured. He refuses to say where the bikes are manufactured and by who in China. He said it is none of my business. I can't understand what he is trying to hide. JC


 
Corporal Mantis
Member since Sep-27-05
604 posts
Dec-08-05, 10:02 PM (EDT)
 
26. "RE:"
In response to message #25
 
   LAST EDITED ON Dec-08-05 AT 10:03 PM (EDT)
 
Its a Tank well not literally but the "brand". They are out of Vermont. Not sure which factory out of China but you can bet its not very good or they would be more than happy to tell you. Are they scared you are going to copy their 'clone'?!? I would say with that attituted stay away!!!!

Strada Scooter Blog
http://stradascooter.blogspot.com/


 
larryad
Member since Oct-4-05
69 posts
Dec-13-05, 03:05 PM (EDT)
 
27. "RE:"
In response to message #26
 
   uh - Vermont ? KTMEX ? oh Sunnyl - uh . . . oh, Quijaling dhu HONDA china - who knows - but. they manufacture over a million units a year and market under almost as many "brand" names . . .

Bottom line - Sound scooters GY6 based honda motors and as many ways to make money as any Americian enterprise. Vento, Tank, Baron who cares about who . . . cheap, good, reliable transportation is what the Chinese, Mexicans and Americans are looking for . . . and duh - the Chinese are steping up to it.

Honda bought in . . . so did I . . . I own one and it is great . . .

Ya wanna figure out why . . . put your million up and they will tell all . . . for the rest of us . . . China with HONDA backing will broadin the market again, with a little help from our Arab friends and Mobile oil too. Tis all about money . . . Get over it . . . buy good and cheap and the rich will make it happen . . . They just can't stand anyone making money they are not.

Larry


 
Kevin
unregistered user
Jan-04-06, 02:48 PM (EDT)
 
36. "RE:"
In response to message #26
 
   Sir you were told 3 times by whom they are manufactured KTMMEX Motorcycle, you either ignored or could not read that part of what you were being told, but you basically wanted the physical address of the factory, and we told you that we do not disclose that information to the general public, or even other companies unless they wish to purchase and have committed to buying a container FOB China.
Considering you have someone right here in the USA to deal with we could not see the relevance of your question, nor understand why you kept ignoring the fact that we told you who they were manufactured by repeatedly.

As for the mechanic of 28 years telling it like it is...Well everyone has an opinion but I would like to point out the an auto mechanic is not going to know everything about a Scooter or motorcycle engine so his opinion is just that. Because you do not understand what you are looking at or working on does not make your opinion a credible one...

I see happy people with our TANK brand products over and over, and then I see a few unhappy ones too. The bottom line is you can't please everyone, but for the kind of money you can purchase one of these products for over a brand name item and the fact that they all sport Honda tooled motors. I see less complaints than most other companies when they buy from us.

I'm not saying we are perfect or that our products are3 perfect but they certainly have done well.

To address the warranty questions higher above in this post let's face it that is a bunch of legal stuff created by corporate attorney's and the fact remains that we do our best to provide quality service. Our dealers are very happy with us and our products, and that is because I know the value of keeping them coming back for more and work hard to satisfy their needs for parts, and any other problems they may have. What the satement of following our policies implies is you can't be someone not qualified to work on machines to tamper with them and then blame us for something being wrong or defective if they screw it up because they do not know what they are doing. This mainly applies to end users but dealers are expected to have qualified staff to service products that they sell in order to become authorized dealers.

To give an answer to the product liability post insurance question above, Our dealers are required to maintain their own liability insurance, and as retailers most likely their perspective states require it as well. Yes we are covered as well by our own policy. The bottom line is if someone is killed everyone could sued any lawyer will tell you the more people named the better the odds of getting money out of someone.

We are not as good as we hope to be but we are better than we were when we started. Growing pains always hurt some but we are getting there with time. www.TankSportsInc.com "We try to sell fun at an affordible price".

You Sir Corporal Manits of Strada are the competition, and interestingly enough someone from your business called me a few months ago begging for containers of our 150 products because you could not get yours here quick enough when Hurricaine Katrina shot gas prices through the roof.

As for where we are from that has no bearing on the kind of business we do and or how we serve our dealers or customers.

If you have any other questions, or wish to place an order please feel free to contact our offices during normal business hours: Mon-Fri 10A.M.-7P.M. Est. Toll Free at: 1-888-802-2BUY (2289) USA Only, And Outside of VT Only!!! All others, and inside VT. please call 1-802-287-4132. Thank you for your interest in our products! Have a great day.

Sincerely,

Kevin Holcomb (Owner)
C & K, INC.
www.TankSportsInc.com
802-287-4132
Office Hours: Mon-Fri 10A.M.-7P.M. Est.
Toll Free: 1-888-802-2BUY (2289) USA Only!
Import Wholesale Distribution
# 1 in quality power sports products & service
"We dare you to compare!"



 
Kevin
unregistered user
Jan-04-06, 02:24 PM (EDT)
 
35. "RE:"
In response to message #25
 
   Sir you were told 3 times by whom they are manufactured KTMMEX Motorcycle, you either ignored or could not read that part of what you were being told, but you basically wanted the physical address of the factory, and we told you that we do not disclose that information to the general public, or even other companies unless they wish to purchase and have committed to buying a container FOB China.

Considering you have someone right here in the USA to deal with we could not see the relevance of your question, nor understand why you kept ignoring the fact that we told you who they were manufactured by repeatedly.

As for the mechanic of 28 years telling it like it is...Well everyone has an opinion but I would like to point out the an auto mechanic is not going to know everything about a Scooter or motorcycle engine so his opinion is just that. Because you do not understand what you are looking at or working on does not make your opinion a credible one...

I see happy people with our TANK brand products over and over, and then I see a few unhappy ones too. The bottom line is you can't please everyone, but for the kind of money you can purchase one of these products for over a brand name item and the fact that they all sport Honda tooled motors. I see less complaints than most other companies when they buy from us.

I'm not saying we are perfect or that our products are3 perfect but they certainly have done well.

To address the warranty questions higher above in this post let's face it that is a bunch of legal stuff created by corporate attorney's and the fact remains that we do our best to provide quality service. Our dealers are very happy with us and our products, and that is because I know the value of keeping them coming back for more and work hard to satisfy their needs for parts, and any other problems they may have. What the satement of following our policies implies is you can't be someone not qualified to work on machines to tamper with them and then blame us for something being wrong or defective if they screw it up because they do not know what they are doing. This mainly applies to end users but dealers are expected to have qualified staff to service products that they sell in order to become authorized dealers.

To give an answer to the product liability post insurance question above, Our dealers are required to maintain their own liability insurance, and as retailers most likely their perspective states require it as well. Yes we are covered as well by our own policy. The bottom line is if someone is killed everyone could sued any lawyer will tell you the more people named the better the odds of getting money out of someone.

We are not as good as we hope to be but we are better than we were when we started. Growing pains always hurt some but we are getting there with time. www.TankSportsInc.com "We try to sell fun at an affordible price".

If you have any other questions, or wish to place an order please feel free to contact our offices during normal business hours: Mon-Fri 10A.M.-7P.M. Est. Toll Free at: 1-888-802-2BUY (2289) USA Only, And Outside of VT Only!!! All others, and inside VT. please call 1-802-287-4132. Thank you for your interest in our products! Have a great day.

Sincerely,

Kevin Holcomb (Owner)
C & K, INC.
www.TankSportsInc.com
802-287-4132
Office Hours: Mon-Fri 10A.M.-7P.M. Est.
Toll Free: 1-888-802-2BUY (2289) USA Only!
Import Wholesale Distribution
# 1 in quality power sports products & service
"We dare you to compare!"


 
Dealer Dude
unregistered user
Jan-04-06, 08:46 PM (EDT)
 
37. "RE:"
In response to message #35
 
   >Sir you were told 3 times by whom they are manufactured
>KTMMEX Motorcycle, you either ignored or could not read
>that part of what you were being told,

>Considering you have someone right here in the USA to deal
>with we could not see the relevance of your question, nor
>understand why you kept ignoring the fact that we told you
>who they were manufactured by repeatedly.
>
>Kevin Holcomb (Owner)
>C & K, INC.
>www.TankSportsInc.com


Kevin,

I would think that part of the confusion is the fact that you use the URL www.TankSportsInc.com like you ARE Tank Sports. I'm not sure why Tank Sports lets you do that, but it is deceptive and confuses people. You need to rethink that business plan.

If you ARE Tank Sports then please let me know. You owe me some money for defective parts that you sent me.


 
Kevin
unregistered user
Jan-05-06, 11:28 AM (EDT)
 
38. "RE:"
In response to message #37
 
   Let me clarify who we are for you. We are C & K, Inc. We distribute TANK brand products to dealers all over the USA and work with KTMMEX who owns the west coast warehouse to build the brand name of TANK. Our site does not hide that information if you look at the contact us page of our site. We have taken steps to register the name tank sports as a division of our corporation within the state of VT.

Our goal will be to open and East Coast warehouse stocking only the TANK brand products. We will be working in an unwritten partnership with KTMMEX to build the brand name of Tank and we have been doing this for nearly two years already. As for our website url if you think that any company controls that type of thing then you are mistaken. Anyone can buy any url they want. Since we are helping build the brand name KTMMEX has no issue with us having such a url and why would they? We are helping them build their brand name!

There need not be confuision unless peeple make it complicated if you are a dealer through the west coast warehouse and you feel they owe you money please contact your rep over there. We only take care of dealers who purchase through our east coast office. If you truly are a dealer you know the rules already, and by downing the office you buy through on this site is not helping to resolve the problems.

I personally would suspend you as a dealer for not properly addressing your concerns directly with my offices but rather airing your issues here in a way that puts a negative outlook to the consumer on the brand name of Tank.


 
Dealer Dude
unregistered user
Jan-05-06, 01:50 PM (EDT)
 
39. "RE:"
In response to message #38
 
   >Let me clarify who we are for you. We are C & K, Inc. We
>distribute TANK brand products to dealers all over the USA
>and work with KTMMEX who owns the west coast warehouse to
>build the brand name of TANK.


Kevin, I know who you are, but many don't. I have seen a number of posts recently from Tank customers who think that the company is owned and operated by a Vermont Corporation. That is simply not true but is easy to assume when you use the tanksportsinc. com URL

>We will be working in an
>unwritten partnership with KTMMEX to build the brand name of
>Tank


An unwritten partnership agreement?? I guess I have one of those also if such a thing legally exists.

> As for our website url if you think that any
>company controls that type of thing then you are mistaken.


Try calling yourself GeneralMotorsInc.com and sell Chevrolets and see how far that argument gets you.

>
>There need not be confuision unless peeple make it
>complicated if you are a dealer through the west coast
>warehouse and you feel they owe you money please contact
>your rep over there. We only take care of dealers who
>purchase through our east coast office. If you truly are a
>dealer you know the rules already, and by downing the office
>you buy through on this site is not helping to resolve the
>problems.

I know the rules and know how to contact the real Tank Sports. I was just pointing out in that comment the possible confusion you are creating by using somebody elses name. If it was available, would you want me to use C&KInc.com as the URL for my Tank Scooter site?? You use the term East Coast office and West Coast office like they were divisions of the same company. I'm in the east and buy from the west coast office, the real company. When I sell to other dealers I don't pretend to be anything other than a dealer, a separate entity from Tank Sports.

>I personally would suspend you as a dealer for not properly
>addressing your concerns directly with my offices but rather
>airing your issues here in a way that puts a negative
>outlook to the consumer on the brand name of Tank.

I sell Tank scooters and have an excellent reputation with my customers and help promote the brand but I'm not a cheerleader. There are enough complexities to this Chinese scooter market now without other Tank dealers pretending to be the real company. Not everybody reads the fine print on your website, but you already know that and count on it, I'm sure.



 
Kevin
unregistered user
Jan-05-06, 03:22 PM (EDT)
 
40. "RE:"
In response to message #39
 
   First I'm not pretending to be anything accept who I am we can call our company Tank Sports Inc if we choose to, and believe it will promote the brand name but if someone is a dealer with the west coast office then they cannot buy directly from us as we believe in mutual trust when it cones to this type of situation with a company we work with as for legality of unwritten partnerships. Every dealer forms a partnership with their supplier not neccessarily a written one either. Tank is not GM producing chevy so that reference does not make a valid point to me. We however are not considered a dealer as we are one of the largest distributors of the Tank brand name in the entire U.S. We are doing an honest business, and I do not have to justify myself to you.

I'm not a cheerleader either, but I don't resolve my problems with how a company I do business with by airing them in a public forum. I go and bring my concerns to the source, and work with the company to try and resolve them in a positive manor.

People who read these post can see an arguement is never won when both sides think they are right, so let's face it we can agree to disagree because you can't see things from my point of view.

KTMMEX allows us to operate the way we do because we are not impersonating them, but rather working with them to build the Tank brand name with the consumer. We discussed every move we made with them before we ever made it, and if someone calls us with a problem we tell them who we are, and clarify who they need to direct that issue to on the West Coast.

That is not dishonest at all in my eyes. I built this business from nothing over a number of years, and my dealers respect me for working hard with them to promote their success, and ours, and the bottom line is our dealers make good money because I know how to help people be successful and my talents are worth every penny my company earns.

Good day!


 
Texrat
unregistered user
Feb-23-06, 00:06 AM (EDT)
 
44. "RE:"
In response to message #40
 
   You are one disingenuous son of a gun, Kevin.


 
Juan
unregistered user
Aug-13-06, 03:23 AM (EDT)
 
103. "RE:"
In response to message #40
 
   No Name??? No Title???? My Warrenty is not up yet I've hade my bike 2006 urban sporty 150 for 2.5 months now and I've hardly been able to ride it. There's always something wrong with it. I have had your company send me two mufflers and both of them broke twice. When I received the bike the alarm did not work. The speedometer did not work. The tachometer did not work. The fuel gauge did not work. Turn signals does not work. And I still have not found the problem with the electrical system as the headlights grow extremely dim every time I give the bike a little throttle. The tolerances are so far off that the rear tire actually burned a hole through my rear fender. I disassembled the entire bike to make sure that something didn't happen to the frame. Unbelievably there was nothing wrong with the frame and the bike was so severely out of tolerance that the fender interferes. Also upon receiving the bike it was leaking oil profusely and I could not understand where. After disassembling I located the leak. The starter is designed too short and its bearing surface does not fully made with the bearing surface of the motor causing undue stressors on the oh ring causing it to leak. I jury rigged it with some RTV orange silicone and its holding for right now but still it's a mandate and there's no guarantee for its longevity.

I just discovered a couple of days ago with the problem was with the muffler. The large bearing plate on the right side of the bike just underneath the muffler is too short and even though it was too short someone in the factory decided to bolt into place anyway. Since the plate did not reach of course it created a tremendous amount of stress throughout the entire drive train and of course the bolts could not be tightened down all the way because the plate was pulling on the axle. Because of all of these issues I was told to contact tank directly through my dealer coastmotor.com. He set me up with some guy "parts manager" named Lou who tends to agree with everything I say to finalize every phone call with "just a minute". He leaves the telephone and never comes back. There is also another guy named Joel of course I don't know if these names are real. Joe is the guy who keeps answering for Lou now so as to intercept my calls obviously. Right now he knows that I have not ridden my bike all summer and I live in Michigan. It doesn't appear that either one care at all. This bike was supposed to save me money in gas but now I can't even ride it. And I have spent my summer working on it only to find in the end

I don't perceive Tank to be honest at all. When I call there I get hung up on. I get told that nobody's available. My dealer is beside himself with all the problems I've had and he claims that Tank will not help him help me either. In fact he said "if I push them too hard they will just go slower". If Tank was honest their gurus could realize that I have been screwed out of the summer working on a bike I should never had to have worked on. I've totally lost confidence in them feeling like I have to follow through with litigation and media coverage in order to get satisfaction from this company. I've already consulted with my attorney and we are talking about our strategies at this point! Upon reading these articles I've just discovered that there's already a litigation pending and of course I will investigate. Unless Tank can't compensate me for my long-term inconveniences. Fortunately he is a good attorney and as part of my strategy he told me to investigate the Internet to see if there's already litigation pending. What a surprise, federal law requiring Tank to compensate for all their severe manufacture defects.

Let's be honest about being honest Kevin no name! I challenge you to talk to me! My name is Juan, Lou your part manager knows me and Joel your other employee knows me. I have an urban sporty 150 that I have had to milk mileage out of since I received it hoping to plateau through all of its problems. It's still under warranty and At this point I still do not have a usable bike! If I do not get a response quickly and it's been all summer so far I will continue my media blasts and follow through with any litigation perceivable inviting litigants to another class-action lawsuit and make all consumer protection advocates aware of my situation.


 
John R
unregistered user
Dec-25-05, 11:41 AM (EDT)
 
30. "RE: "TANK"scooters are total complete junk."
In response to message #0
 
   Intersting reading. I already got one, the 150 model. I had to use a mechanic to do the wheel assembly, and a spacer on the wheel was missing, but since its running (so far) I am pleased. I would note that I'm a lawyer, not a mechanic. If the bike dies, I'll get a pricier one. The market chain comments and strict liability in tort (sans negligence) are accurate at least in my state. It would still be a defense to a strict liab. claim if the user was negligent, and that neg act caused the harm. The warrantee applies to breach claims. My read of this entire thread is that the product is on the upslope of the learning curve, and the participants are agenda driven. Perhaps competition. Seems the marketplace for ideas suffers like some new products do. I'll just hop on my scooter and scoot off this thread. If it breaks, I'll phone home and have my blonde bombsell wife pick me up in my Escalade and leave it on the side of the road.


 
Mantis
unregistered user
Dec-25-05, 06:21 PM (EDT)
 
31. "RE:"
In response to message #30
 
   blonde bombsell? how much? I begged santa but he didn't come through this year.


 
Ugh
unregistered user
Dec-28-05, 05:12 PM (EDT)
 
33. "RE:"
In response to message #31
 
   If her teeth fall out, dump her there too.


 
philipb
unregistered user
Jan-05-06, 05:27 PM (EDT)
 
41. "RE: "TANK"scooters are total complete junk."
In response to message #30
 
   From the tone of your post, let me guess, you're not doing pro-bono work for the indigent?

PB


 
MCMeyer
unregistered user
Dec-29-05, 08:31 PM (EDT)
 
34. "RE: "TANK"scooters are total complete junk."
In response to message #0
 
   Hey, you get what you pay for. Most import buyers know this. I do disagree that they're all junk. My Tank Touring 150 Deluxe runs just fine and I had little trouble with initial assembly. Also, I didn't expect Yamaha or Honda or Vespa type quality when I bought it. But you know what, I saved a ton of money. As long as your somewhat mechanically inclined and you know what your getting in to, then go for it. I admit I had to drill out my cowling to get my windshield to fit, but I wasn't expecting a perfect machine, just something affordable. Not everyone can plunk down 3k + to get into this stuff...

>I am a professional auto mechanic with 28 years of
>experience.I just wanted to let everyone know what a piece
>of JUNK "TANK" scooters are.There is a Tank dealer fairly
>close to me,in Scottsdale AZ.Out back,they have a HUGE pile
>of broken "TANK" parts.There is not one single decent part
>on these pieces of TRASH.From the engine castings to the
>frame,body panels,electrical,bearings,etc.it's ALL
>JUNK.According to the dealer,20-30% of the things have a
>major defect upon uncrating,and the replacement parts
>condition is even worse.They have no labor warranty,and if
>you try to fix the things,you usually break something else
>in the process.The bolts either break off,or strip out,parts
>do not fit together properly,I saw one "NEW"engine cover
>casting that had a couple of pounds of "flashing"around the
>edges,due due a defective mold.It was also uneven in
>thickness,with some places fairly thick,while others were
>paper thin.The metal itself was similar to die cast "pot
>metal",very weak,brittle,and very easily broken.I sure would
>like to see someone from "TANK"respond to this post,and say
>I am lying,because I can back up everything I said.Jerry.


 
bbj500
Member since Sep-5-05
46 posts
Jan-15-06, 08:22 PM (EDT)
 
42. "RE:"
In response to message #34
 
   you know what they say about opinions...............
i bought my tank touring from bn scooters. i did not have the delivery problems many others had. mine came a few days late. got the paperwork a week later. the bike only had one problem at set up, the fuel line was not connected. i soon connected it and i can happily say that it has started and run without problem for 1700 km now. it looks good, rides like a caddy compaired to the 85 150 honda elete i owned. most of the people i know that i have kept in touch with that have purchaced the bike love it. yes there are a few small problems that pop up from time to time but over all it is a great bike for the price. i think most that purchace them on line understand that they will have to do repairs themselves or find a bike shop that will. it would be silly to think that a company in kansas is going to be able to repair a bike in florida.
but there are a few i guess that think in a perfect world nothing will go or should go wrong with something new. but life goes on.
the scoot i think fills a hole in the market for a 150 scooter. i may have purchaced another honda if they had a 150 to offer. but i just cant justify 5000 for a reflex. i paid 1600 for mine with shipping, i could have purchaced 3 touring 150s for the price of the honda. is it as bulletproof as the honda? probably not, but if i can get several years out of my tank touring i will be happy. here is a link to a report i did on uncrateing and seting up my tank touring 150 with comments from others that also are happy with there bikes. comment #13 is a 300 mile review i did months ago, but sums up my rideing with it so far. here is the link:,

http://www.powersportsreview.com/blogs/2/How-to-setup-and-uncrate-a-Tank-Touring-150-Deluxe

also in the power sports review there is a article on a compairson of a tank touring 150 and a yamaha majesty here is that link:

http://www.powersportsreview.com/articles/7/1/Tank-Comparison

Tank urban touring 150
Happy scooting!
JOHN (bbj500)


 
Roy
unregistered user
Mar-29-06, 04:10 PM (EDT)
 
47. "RE: "TANK"scooters are total complete junk."
In response to message #0
 
   I agree that Tank Scooters are garbage. I got ripped-off by their slick sales promise by the dealer, Scooterville of Boise, Idaho, as well as the manufacturer. Beware, do not buy a Tank. My website is dedicated to warning people how bad Tank is to work with. (www.tankscooters.org)


 
MIKE55
Member since Apr-7-06
5 posts
Apr-07-06, 09:49 PM (EDT)
 
48. "RE: "TANK"scooters are total complete junk."
In response to message #47
 
   What model did you buy the 50, or the 150 touring model?

Mike


 
sir
unregistered user
Apr-12-06, 12:52 PM (EDT)
 
49. "RE: "TANK"scooters are total complete junk."
In response to message #48
 
   yep yep they suck. mine has onl 2000 miles on it and i just had to reset the timing on the moter due to cause it slip[ed out of place. and now the clutch just went. a majow POS. i recomend u dont buy one. i only got mine cause it was 50 bucks. and im just trying to get it moving again to sell it and get a honda


 
Len
unregistered user
Apr-19-06, 08:19 PM (EDT)
 
50. "RE: "TANK"scooters are total complete junk."
In response to message #0
 
   Thank you everyone for your insight into Tank. I was very close to buying one but have decided to pay more and get a Yamaha Vino 125 instead. Your opinions really helped clear my head with this decision.

Much Thanks


 
john
unregistered user
Apr-21-06, 06:28 PM (EDT)
 
51. "RE: "TANK"scooters are total complete junk."
In response to message #50
 
   I got a tank.
Soon as I put gas in it and started it, it caught on fire.
The tank people said I must have done something wrong.
My home insurance company said because their have been
so many problems reported with tank scooters
they will not cover the claim
Never ever ever buy a tank scooter
John Daytona Florida


 
Daniel Keating
unregistered user
Apr-22-06, 02:22 PM (EDT)
 
52. "RE: "TANK"scooters are total complete junk."
In response to message #51
 
   >>Soon as I put gas in it and started it, it caught on fire.
The tank people said I must have done something wrong<<

The Tank people are correct--you did something wrong--you did not check for gas leaks ,loose fuel line clamps or a split in the fuel filter. The bike , in and of itself , is not that combustible...it would have to be wet with gas.

>>>My home insurance company said because their have been
so many problems reported with tank scooters
they will not cover the claim<<<<

I had no problem getting insurance on my tank with Progressive--if they had that much notoriety no insurer would write a comp & collision policy on them.
Home insurance does not cover vehicles anyways. Read your policy.

>>Never ever ever buy a tank scooter<<<

Mine has run flawlessly for 7 months now... Buy a Tank Scooter everyone...just put it together correctly and get the right insurance


 
redtus15
Member since Oct-26-05
15 posts
Apr-23-06, 06:36 PM (EDT)
 
53. "RE: "TANK"scooters are total complete junk."
In response to message #52
 
   Hello Daniel,
I see your still rubbing salt into unhappy Tank owners wounds. When I
bought my Tank on-line from Brands Hut Inc. it was advertised as"add
air,gas, ride, yeh right. Than theres Daniel who nit picks, and blames
the new Tank owner for his woes, the same Daniel that has run his
flawlessly for 7 months. Run "what". The yuk is, is that you actually
think your better than everyone,maybe, but you still push Tanks. Do you
work at Chicagoland_Powersports? Just an update, I sold my Sporty150
to a mechanic, he rode it one day, worked on it 8 days and has it for
sale now, didn't like it. I was nervous about selling it to a neighbor but
it turned out alright. And about Tanks being total complete junk, I don't
thinks so, just mostly crap, and the worst possible way to spend your
limited funds, but if you need home insurance information just ask Daniel Keating. It is still my contention that Tank owners are great
folks and deserve way more than they paid for and the Tank structure
is out to take your money. The Tank folks must pay you (D.K.) $50 per
post (pocket change) for your bantor. I'm an unemployed schmuck,
but I wouldn't push crap on trusting folks for any price. Thanks
Dennis Eddy
Scooter Owner/Rider
Taylor,Mi.


 
Daniel Keating
unregistered user
Apr-23-06, 07:48 PM (EDT)
 
54. "RE: "TANK"scooters are total complete junk."
In response to message #53
 
   >>I see your still rubbing salt into unhappy Tank owners wounds.<<

Nope , just pointing out facts..if a Tank went up in flames after being started it was wet with gas on the exterior.

>>When I
bought my Tank on-line from Brands Hut Inc. it was advertised as"add
air,gas, ride, yeh right<<<

Wow , you had to add air to the tires? mine was ready to go there.. I did have to attach fuel line to carb (correctly) and attach mirrors & front wheel/brake assembly. Mine has been going ever since.

>>The yuk is, is that you actually
think your better than everyone,maybe, but you still push Tanks. Do you
work at Chicagoland_Powersports?<<

Not better than everyone.. luckier maybe and a better mechanic than some. Are all you people that have Tank- trouble related ? Is it a genetic deficiency? And no , I'm a software support engineer in an unrelated industry.

>>>And about Tanks being total complete junk, I don't
thinks so, just mostly crap, and the worst possible way to spend your
limited funds, but if you need home insurance information just ask Daniel Keating. It is still my contention that Tank owners are great
folks and deserve way more than they paid for and the Tank structure
is out to take your money<<

I spent 1300 bucks on a scooter and held my breath to see if I got taken..for me , so far so good. I feel that I got a good deal. I own 4 homes and while that doesn't make me an "expert" on home insurance I can say that every policy that has passed under my nose has clearly stated that vehicle loss is not covered--this is why they sell comp & collision insurance on cars.

>>The Tank folks must pay you (D.K.) $50 per
post (pocket change) for your bantor. I'm an unemployed schmuck,
but I wouldn't push crap on trusting folks for any price<<<

They pay me nothing..I could just as easily say that all the negative posters are on the payroll of Vespa , Honda , Yamaha..
As far as me "pushing crap" here is a cut & paste from another thread-Why would you mail order a new scoot-- from back in March :
In my case , the amount of money saved by 'doing it myself" would have paid for 2 scooters for what the local dealer wanted for one. That being said , not everyone is mechanically inclined and for safety's sake should not force the issue out of sheer thrift . Imagine the consequences of a fuel line popping off the carbureator and spraying gas on a hot engine or a front axel nut working it's way loose at full bore riding speed... These things can happen even with a professionaly assembled bike of any manufacture , but are more likely to occur to a novice learning the ropes.

Looking at that thread , as well as any other I've posted.. I'm not "pushing crap". Just stating these facts :
1. My Tank was good and continues to be-it gets me to & from work and has not stranded me.
2. Some people get bad merchandise right from the box . Sometimes the fault lies with the user and not everyone is cut out to be a mechanic.


 
Biff
unregistered user
Apr-29-06, 06:17 PM (EDT)
 
55. "BN Scooter (scooter world) Customer service?!?"
In response to message #54
 
   I don't know whether Tank scooters are any good. I ordered one and am awaiting delivery. But I will tell you that the folks in Wichita, KA could use a lesson in customer service. I had a nightmare phone conversation with them-- spoke with a customer service "expert" and a manager (who did not even know what is involved in assembling a shipped scooter). I'm no angel, and I was upset with BN-scooter for what I considered shady phone-sales practices. Still, I ordered the scooter. After a week went by without a confirmation number, and after reading a whole lot of negative criticism about Tanks and BN, I called those guys again. I was told I should have looked at their website to learn the terms of sale (I could not have known that "Scooter World" was also BN Scooter since I was simply given their phone number from a referral). I was told that I could not halt shipment, that I would end up paying around 800 dollars to return the 1500 dollar scooter, that "even a 70 year old lady can put these things together, are you not man enough to do it?", and more.

At no time in the conversation did I speak out of turn or use profanity, but--in all honesty--I was insistent that they could have done a better job at the point-of-sale. But manager Brian felt he had the right to say, "What is your fucking problem?" and "You just pour the fucking battery acid into the battery, hook the fucking fuel line up, and put on the fucking wheel. Are you not man enough to do that?" Funny what people are willing to say to someone over the phone--something little Brian would not want to say to my face (though he is welcome to try). Again, I am not suggesting that I was the passive gentleman on the phone. But I was never once abusive, profane, or impolite. Just insistent.

The point? BN Scooter is NOT the way to go when you order. I may end up with a good scooter or a piece of junk--I don't know yet. But I cannot imagine that I will get good service should I need it from them. I can only imagine what kind of customer service I'll get if I call them with actual problems with this scooter.


 
Daniel Keating
unregistered user
Apr-29-06, 11:46 PM (EDT)
 
56. "RE: BN Scooter (scooter world) Customer service?!?"
In response to message #55
 
   Wow.. I too ordered from BNscooters back in Sept of 05 and while I did refer to their posted setup instructions I did run into a stubborn spot in the assembly . The front wheel with the spacer and brake assembly/speedo drive was being a turd so I called them and asked if it was possible that the spacer I received was the wrong size as it was a really tight fit--not going together. The "tech" on the other end said ," Oh yeah.. a common call generator--it's best to have a buddy gently seperating the forks while you pop it in & run the axel bolt through it..I've wrestled with those numerous times". No profanity..no be-littleing or talking down to me. I mentioned that they should post this along with the other setup tips and their calls would most likely be less. One of the reasons I bought from BNscooters in the first place was that they had at least SOME support/setup info readily available , unlike zilch at other sites...
One thing I have noticed.. since I ordered my scooter in September they have had to lower their price about $200.00 per scoot , probably to stay competitive . I'll bet you it's more of a skeleton crew now than when I bought mine & they canned the good help they had.
A month or so ago when I hit 1000km I anticipated that in the foreseeable future I would need a replacement CVT belt . I ordered one on a saturday and received it the following thursday...Am I just lucky? I cannot say .
I pretty much knew in advance that they would not be doing any warranty repairs with me in Az and them in Ks..


 
Steve Schmudde
unregistered user
May-13-06, 11:06 AM (EDT)
 
63. "RE: BN Scooter (scooter world) Customer service?!?"
In response to message #56
 
   I purchased a tank 150 Touring from Bnscooters. The scooter came with a little damage, but noting bad. Also originally ordered the 150 Deluxe, but received the Supreme. The problem I have had with Bnscooters is they are very evasive when replying to any questions. It took approx. a week to receive the scooter (very nice) however it will be three weeks since I placed my order this Tuesday and no paperwork. Can you or anyone else tell me how long it was to get your Bill of Sale and Title from Bnscooters and if it came Certified Mail? They are sending me a replacement throttle that was damaged in shipment, will let you know how this goes. So far I must say the product looks and drives great! However, Tank needs to charge a little bit more money and do a better job servicing their customers. I have many people interested in getting a Tank, but are just watching to see how the service works out on my scooter.


 
danielkeating
unregistered user
May-13-06, 12:11 PM (EDT)
 
64. "RE: BN Scooter (scooter world) Customer service?!?"
In response to message #63
 
   Steve ,
I ordered my scoot back in september and received it mid-october . This was just post-Katrina timeframe & a lot of people were ordering sccots due to gas prices shooting up. The advertised delivery timeframe was 3 weeks and I got my scoot 3 days ahead of schedule . The paperwork was supposed to come 1 week later by certified mail. It arrived 9 days later by regular 1st class 37 cent stamp .So , for me , bike & paperwork were all received within 24 hours of the whole stated time ( 3 days early on the bike , 2 days late on the paperwork).


 
rich
unregistered user
Jul-02-06, 04:30 PM (EDT)
 
86. "RE: BN Scooter (scooter world) Customer service?!?"
In response to message #64
 
   I ordered my scooter from Dan @BN scooters over 6 weeks ago. I just recieved my scooter. I uncrated it and found the wrong make, wrong model, and wrong color. I called Bnscooters and Dan told they have the right to ship any scooter they want so long as it is an upgrade. This scooter is a piece of shit. It is Roketa jamaica 150. It is nothing like the scooter I ordered. It has broken down twice in 70 miles. I stopped payment from my credit card company, he got back to me said that he will win any dispute with the credit company. soumds like this isa common practice with BN scooters. MY ADVISE TO ANYONE BUYING A SCOOTER, DONOT BUY IT ON LINE. GO TO A DEALER THAT YOU CAN FACE IF SOMETHING SHOULD GO WRONG.
DO NOT EVEN TALK TO THE PEOPLE AT BN SCOOTERS YOUR WASTING YOUR TIME AND MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!


 
rich
unregistered user
Jun-29-06, 12:33 PM (EDT)
 
84. "RE: BN Scooter (scooter world) Customer service?!?"
In response to message #55
 
   I orderd my scooter from BN scooters over 6 weeks ago, I just recieved it yesterday. Nothing but hassles and lies from the get go!!!!! They gave me delivery date 2 weeks from the purchase date, then all the delays, He never had the scooter in stock to begin with. Then when I finally get the scooter it's the wrong color, wrong model, wrong make. It was nothing like the one I ordered. When I called to complain, they told me it was common practice to upgrade........................upgrade my ass. All he did then was tell me that the one I ordered has all kinds of problems (Tank Touring 150) and that I was better off with one they sent me. What kind of company does business like that????
Customer service..........................doesn't exhist, try calling.
If you want to purchase a scooter, go directly to a dealer location, don't even think of buying a scooter from BN scooter


 
Nevermore
Member since Jul-25-05
521 posts
May-12-06, 02:34 AM (EDT)
 
61. "RE: "TANK"scooters are total complete junk."
In response to message #52
 
   Ok, I just had to respond. It is his fault that the fuel line leaked...hmmm sounds like just the kind of scooter I want to buy.

Marty

Avaitar until I get a good scooter picture done.


 
danielkeating
unregistered user
May-12-06, 09:20 AM (EDT)
 
62. "RE: "TANK"scooters are total complete junk."
In response to message #61
 
   <<Ok, I just had to respond. It is his fault that the fuel line leaked...hmmm sounds like just the kind of scooter I want to buy.>>>

It's not his fault the fuel line leaked..it's his fault for not CHECKING it before starting the scoot. I too bought a Tank (it's been great) and it came with the fuel line OFF the carb. It has to be attached AND clamped . When a bike comes to you in a crate it has to be prepped and it has to be done PROPERLY or a shop should do it that has liability insurance.


 
B Henninger
unregistered user
May-06-06, 10:31 PM (EDT)
 
57. "RE: "TANK"scooters are total complete junk?"
In response to message #0
 
   I don't know what you have against something that costs 1/4 the cost of a Honda or Yamaha. I have one and everything you have stated is exagerated to the point that it is a lie or their quality has gotten better.


 
Big Al, Custom Classics.
unregistered user
May-10-06, 00:31 AM (EDT)
 
59. "RE:"
In response to message #57
 
   Wowwww and here I am thinking that I have lost my mechanical skills. I worked on Yamaha, Honda, Suzuki, Harley-Davidson and Ducati, to just mention a few, for a long time now, and let me tell you Tank scooters need a lot, A LOT of improvement.

let me make a list here of what I've seen.
1. Use better metal for your parts. some parts i can break in half with my hands. Cheap B grade metal that China mass produces is not to be used on vehicles, hell its not even approved to be used on pots and pans in the United States.

2. Wiring and Electronic components. WTF? wiring is a mess on theese things. most I've seen is not even color coded just slapped whatever wires were found laying around looks like.

3. Research and Development. You guys need a lot of that too. Why not test out some of theese bikes before selling them. give it to some mechanics or something let them test runem f with em and give you feed back. You need this desperatly, and whats a few measily scooters to give away.


4. Get some real employees to make the shit. Hire one good engineer instead of 5 idiots that dont know what theyre doing and just push shit out and keep their jobs secure.

I don't know from what I've seen most of the products coming out of China are cheap, not inexpensive, just plain cheap, and they dont last for shit. I was surprised to find out that Tank manufacturing wasnt in China, but actually looks like its right here in El Monte, California United States. I am going to comfirm this and for the people who wanted to know, well you will.

Oh and if there are any real representatives of Tank Inc. on this board then I am informingyou, but you'll get the letters soon enough too I guess. I have reported and recorded theese issues and the amount of problems theese product have pose a safety risk to riders and others on the road. I have a general inspection of some of the Tank Scooters that I have for repair by a CHP Safety Engineer and hopefully some technicians from the Department of Transportation. They will see if further action needs to be taken and products to be inspected, but by my expertise theese things dont belong on the road.


Peace
Big Al,


 
bearded_oneder
Member since May-10-06
9 posts
May-10-06, 10:39 PM (EDT)
 
60. "RE: "TANK"scooters are total complete junk. AGREED"
In response to message #0
 
   When scooter shopping, we looked at the Tank. After discovering that they were made in mainland China (not Tiawan) and looking at the warranty, we decided against it. The other thing that convinced us was a Florida dealership posting a warranty WARNING on their website for the Tanks they had available, along with an offer for "sympathy" discounts on the labor.

We elected to get an E-Ton Beamer II for my wife (Tiawan). I'll be getting a Kymco Super 9 for myself (two year warrantyand 50 mph out of the crate).


if ( respect.others == true )
{
respect.self = true;
}


 
Terry
unregistered user
May-14-06, 09:02 AM (EDT)
 
65. "RE:"
In response to message #0
 
   >I am a professional auto mechanic with 28 years of
>experience.I just wanted to let everyone know what a piece
>of JUNK "TANK" scooters are.There is a Tank dealer fairly
>close to me,in Scottsdale AZ.Out back,they have a HUGE pile
>of broken "TANK" parts.There is not one single decent part
>on these pieces of TRASH.From the engine castings to the
>frame,body panels,electrical,bearings,etc.it's ALL
>JUNK.According to the dealer,20-30% of the things have a
>major defect upon uncrating,and the replacement parts
>condition is even worse.They have no labor warranty,and if
>you try to fix the things,you usually break something else
>in the process.The bolts either break off,or strip out,parts
>do not fit together properly,I saw one "NEW"engine cover
>casting that had a couple of pounds of "flashing"around the
>edges,due due a defective mold.It was also uneven in
>thickness,with some places fairly thick,while others were
>paper thin.The metal itself was similar to die cast "pot
>metal",very weak,brittle,and very easily broken.I sure would
>like to see someone from "TANK"respond to this post,and say
>I am lying,because I can back up everything I said.Jerry.

I've heard all the horror stories on the Tank Scooters a well as the good feedback. One thing I keep hearing on other web sights is good feedback from folks who have purchased their scooters from Scooters of Georgia. My wife and I intend to purhase two red 250cc Tank Scooters and will gladly make the trip from Tennessee to Georgia to pick up our Scooters. They have them ride ready for you. They trouble shoot them before you get them. Right now they are only shiping within a 100 mile radius of their store and we are 269 miles away. We will be glad to make the trip to get to know them and be able to build a relationship to transcend any problems that may rise. This is a good idea for any type of vehicle you may purchase.


 
Sparky
unregistered user
May-14-06, 10:49 PM (EDT)
 
66. "RE: Tank scooters being Junk"
In response to message #65
 
   Hey Hey Hey now, you don't give us any information on which models you have "inspected". Just a bunch of Ranting about your "credentials", and how poor the quality of Tank Scooters is......
I certainly hope you have checked out ALL the models they make, and not just the 49cc models. (when they first arrived, they flooded the market with them) I think you will find that if you look at the VIN #'s the ones you are calling a Tank aren't really a true tank, but a cheap clone.
The VIN# on ALL Tank scooters starts with "3CG", so take a look before you open your mouth and insert your foot.


 
.itsmeagain
unregistered user
Jul-12-06, 01:13 PM (EDT)
 
92. "fight back"
In response to message #66
 
   DID you know that its federal law for TANK to rectify the manufacturer defects? If you are finding yourself going broke fixing tank's manufacturers defects, the state of california is willing to help. california DMV investigations for el monte is (626) 927-1082. Be patient when calling and you must leave messeges. Be sure to include their manufacturer's license number #63266 in your message. They will be answered. Attatched is the california DMV complaint form.


 
Tank owner for 1 year - Very Happy
unregistered user
May-15-06, 07:19 PM (EDT)
 
67. "RE: "TANK"scooters are NOT total complete junk."
In response to message #0
 
   I have 1500 miles on my urban sporty. I paid $1250 delivered to my door in FL. The only problem I have had is the battery and that was a lack of water issue.
I have lost a little speed, it used to go 45 mph and now it goes about 40 mph.

By the way, does anyone know how to disable the governor?


 
Mike
unregistered user
May-24-06, 04:21 PM (EDT)
 
68. "RE: "TANK"scooters are NOT total complete junk."
In response to message #67
 
   No, they are not "total complete junk" and they can be fun to ride. But it's clear the quality is not what it should be. My Touring 150 rides nicely (so far) and purrs convincingly, but it's obvious that TANKS are not the best made scooters. Here are some things that were sub-par:

1. When I installed the windshield, two of the three bolt-recepticles were already stripped. I had to purchase longer bolts and jerry-rig my own attachments. So far so good.

2. The quality of all the plastic is very poor--easily marred, easily chipped, torn, etc.

3. All of the plastic part connectors (simple metal slip-washers) are easily taken apart, but almost impossible to get back together. Nothing lines up correctly once you remove a screw.

4. The seat-lock did not work at all. I bent a key trying to open the seat, and discovered that there was no cable-connection between the lock and the seat-releases. I had to fix it all myself.

5. The little "trunk" does not attach correctly to the back rack; I had to fabricate brackets and tie-downs.

6. The rubber foot-strips do not attach securely to the floor-boards. Even in some of the ad-photos for TANKS you can see this is the case!

7. The rear suspension squeaks so much, it sounds like I'm riding an old jalopy down the road.

8. The handlebar flanges are very cheap plastic and easily broken. They are silver-painted plastic of the same quality as the old fashioned $2 plastic model cars.

9. The oil-fill is located in a VERY awkward position. You will need a long-snouted funnel to add oil.

10. The gear-oil drain-plug and fill-plugs are hard to locate, hard to remove, and they feel very fragile--like the wrench might break them.

11. The metal parts all have a slightly fragile feel to them--like you could snap some of them in your bare hands.

12. The kick-start pedal is recessed too far under the cowling to be accessible. you CAN get to it, but it's not easy and it's very difficult to get a good kick on it.

BUT...there are some plusses to mention:

1. With my very first tank of gas, I got 85 mpg. I was pretty happy about that. My second tank of gas provided me with an unbelievable 101 mpg! I couldn't believe it, but my third tank took me on the highway, over windy bridges, in heavy stop-and-go traffic, etc., and I got 98 mpg. So, for fuel economy, this is hard to beat.

2. Very smooth acceleration-- 0 to 55 in 15 seconds. I was surprised. It's only a 150cc motor, after all.

3. Good brakes.

4. Good comfort for long-ish rides (I took one ride of 70 miles at around 45 mph, without much stopping, and was quite comfortable).

5. Excellent handling and balance.

6. Pretty cool-looking front end.

7. Excellent head-lights and brights.

8. No real body-turbulence at speeds over 60. Impressive.

9. So far, good strong electric start.

So....it's not all bad, and it's a lot good. The machine was delivered to my door for a grand total of $1549. Hard to beat that. Now I just hope that after writing this review, the wheels don't fall off!


 
Bill
unregistered user
Jun-05-06, 01:00 AM (EDT)
 
72. "Happy TANK owner"
In response to message #67
 
   I have a Tank Touring DE 150. I am in love with it and greatly amazed at the value for the money. I bought it for $1,395 (delivered) from Scooters! Georgia. Scooters! Georgia provided me terrific product support; eberything from e-mails telling me the status of the bike's/MCO's delivery to telephone support with their mechanic when I ran into minor assembly problems.

I was expecting it to be a low quality product but was quite pleased to find that it was of generally very high quality. My complaints are of a fairly minor nature -- nothing about the scooter thus far has me concerned about its ability to safely drive me down the road at 55-60 mph (I have have it over 60 mph on a slight downhill).

Minor fit and finish issues include:
1) The owner's manual is comical (a Chinese in his first year of English likely did the translation).

2) The trunk box does not attach very well -- some improvisation is required by the owner.

3) The mirrors do not adjust high enough for me (6 ft 1.5 in) -- I haven't figured out what to do about that.

4) The seat locks did not work smoothly -- WD-40 easily solved it.

5) The mirror wiring attachments insulation was loose, allowing the wires to ground to bare metal, blowing the main fuse. I had to wrap the connections with electrical tape to fix it.

Beyond that, the bike has performed superbly and I have a great deal of confidence that the basic mechanics of the baike are as good as anything on the market. If I were into spending many thousands of dollars more for an Italian or Japanese scooter, then I likely would have avoided these minor issues (or would I have?), but I would also be out many more thousands of dollars ...

Bottom line, Tank scooters are very inexpensive and certainly are not perfect. If you want perfect, then spend a lot more money and buy Japanese; however, if you aren't into spending many thousands of dollars on a scooter, then give the Tank some serious consideration.

Next year, I may upgrade to the Tank 250 -- I'd like the ability to keep up with freeway traffic.

Bill from California


 
Christopher
unregistered user
Jun-22-06, 03:52 AM (EDT)
 
80. "RE: Happy TANK owner"
In response to message #72
 
   Hey Bill,
I live in California too and I am about ready to purchase the Tank 250. I was wondering what was the procedure for getting the scooter registered and all legal. How about insurance? I'm really ready to park my car for a while. Thanx.

Christopher

jwho92407@yahoo.com



 
irrieark
unregistered user
Jun-03-06, 11:20 PM (EDT)
 
69. "RE: "TANK"scooters are total complete junk."
In response to message #0
 
   I just purchased a new Tank Courier 150. We charged and installed the battery, filled it with gas, and installed the mirrors. From the start the bike wouldn't start, we noticed the gas line was pinched so we adjusted that, this time the bike would start but it wouldn't stay idle, we adjusted the carb. we had fixed that problem, then we tightend all the bolts and fixed all the hoses that were clamped to tight, and now when we take it down the road it just dies. I'm at a loss and didn't anticipate having to rebuild everything. Give me all you suggestions. Thanks! Also, the dealer won't call me back or email me back their name is Brands Hut, Inc.


 
Daniel Keating
unregistered user
Jun-04-06, 05:44 PM (EDT)
 
70. "RE: "TANK"scooters are total complete junk."
In response to message #69
 
   Did you mess with the "remote start/alarm fob" ?
This is a cause of aggravation for many..if the alarm is engaged and you start it up it will engage the ignition kill every so often.. the alarm system is hokey and who needs a remote start on a scooter..? hold the alarm unlock button down until the lights flash twice and the alarm chirps twice ..this should render it in the off mode---or better yet yank the fuse for it.


 
irrieark
unregistered user
Jun-05-06, 04:21 PM (EDT)
 
74. "RE: "TANK"scooters are total complete junk."
In response to message #70
 
   I will check into it after work - I think that is a great idea to remove the fuse. I did find a website which can help newbee's like me, they are www.oregonvintage.com. I figure I can compile enough info from them and enough info from other posts to create my own owners manual. Thanks for your suggestion. I do have a suggestion ladies who purchase these through online dealers they need to be aware that unless they know some one who can tinker on these things they should have their scooter drop shipped to a repair shop as soon as it comes in, that way the repair shop can check it all over for her. I figure in my case by the time I get done tinkering with mine "with my father's help" I will know all the ins and outs and will be able to repair it on the fly. Also, do check with different dealers to see if they call you back or answer your emails because this can be a problem, help wise. I checked online with the BBB and my dealer only had a couple complaints so I just thought they would be fine. Thanks again!


 
irrieark
unregistered user
Jun-07-06, 05:33 PM (EDT)
 
76. "RE: "TANK"scooters are total complete junk."
In response to message #70
 
   Do you have any other suggestions to my previous post which was about my scooter dying when I go down the road. We've unplugged the "remote start/alarm fob", and we've flushed the gas filter twice. Do you think I would need a new fuel pump from the start? There are no pinched hoses, gas does come out when we unhook the gas line, and we had to re-run the line so it won't be touching anything hot. Not sure if I described everything right but hopefully you can figure out what I mean. Thanks!


 
irrieark
unregistered user
Jun-23-06, 01:22 PM (EDT)
 
81. "RE: "TANK"scooters are total complete junk."
In response to message #76
 
   Problem solved, we cut off 6 inches from the vacuum line.


 
redtus15
Member since Oct-26-05
15 posts
Jun-04-06, 06:05 PM (EDT)
 
71. "RE: "TANK"scooters are total complete junk."
In response to message #69
 
   Try the Yahoo Tank scooter group. There a great group with all the
answers. You will be on the road in no time. Good luck!! By the way,
I had a similar problem with Tank and BrandsHut, what a mess and
both should be ashamed. I sold my Tank new/as is and took a
killing, and haven't thought of BrandsHut since I read your post. I
love riding more than ever since I bought a decent machine from
a dealer. GOOD LUCK!!


 
conconsum
unregistered user
Jun-05-06, 03:07 PM (EDT)
 
73. "RE:"
In response to message #71
 
   I've been shopping and comparing many 250cc bikes and scooters. I've browsed every motorsport store on the internet and have gone to almost every dealership wihin a 25 mile radius of my house. I almost got a '05 Aprilia Scarabeo 500, but the dealership never found the motorcycle/scooter in the warehouse and...I digress
Any way, living in California makes everything more exspensive and complicated, which is why I called the dmv about registration. You need to be sure to get a Cert of Origin which get you the title. From some of these posts it seems people have been getting the cold shoulder from there dealership whilest asking for their Cert of Org. You know why this happens? KTMMEX or AKA Tank hasn't paid the duty yet on what ever shipment is sent from china to any of these online and brick&mortar scooter dealships so they themselves don't have the Cert of Origin. I've called alot of private bike shops and most of them who know of these bikes/scooters won't touch them, and not because they have a contact, and can only service certain brands of bike, but because of Tank's Duty reputation and the fact that getting parts for these bikes is impossible.
But...
This is a new company and it will take motorcycle/scooter enthusiasts who like these cheap scoots and are willing to push the enevlope to give KTMMEM the insintive to make parts readliy avalible, and hopefully pay there dues on time.
If your in CA, and are scared of getting a un-street legal bike or not getting the Certificate of Origin, I found only one place on the internet that can register it for you and pay the tax because it's located in Sacramento. They also have Financing. I haven't bought from them so I don't know if their customer service is anygood or if their claims are legit but here's the website... http://www.scooteralley.net
All in all, BUYER BEWARE. If you know mechanics or can find a place willing to work on one of these, oh, and find someone to insure it(geico won't) Then it's a Damn good deal. Goodluck.


 
irrieark
unregistered user
Jun-05-06, 04:27 PM (EDT)
 
75. "RE: "TANK"scooters are total complete junk."
In response to message #71
 
   Thanks for your input. I think by the time I'm done with mine it will be a decent running machine - Just as soon as I get it all figured out......


 
Vegaspimp
unregistered user
Jun-08-06, 01:20 PM (EDT)
 
77. "RE:"
In response to message #75
 
   Problems with my TANK Racer 150 DE.

1. Scooter vibrations have rattled the plastic so much that it has cracked and fell off in chunks.

2. Battery goes dead every day.

3. smoke rises from exhaust after every ride.

3. Electical system so faulty that every day different problem arrises. Such
as turn signals not working, ignition failing,

4. Cheap and utter laughable quality of materials, completely dangerous at speeds over 20 mph.

5. Completely fun to ride, however, the problems I have had have made this 1300 dollar scooter worthless for resale.


 
anthonyjac
unregistered user
Jun-28-06, 05:04 PM (EDT)
 
83. "RE: "TANK"scooters are total complete junk."
In response to message #69
 
   Brandshut.com is total joke. They have to be the worst business people I have ever dealt with. If you ever considered buying anything from them, especially a scooter, don't! They will be rude, not return messages, lie, and cheat you.


 
cw
unregistered user
Jun-30-06, 10:53 AM (EDT)
 
85. "RE: "TANK"scooters are total complete junk."
In response to message #83
 
   >Brandshut.com is total joke. They have to be the worst
>business people I have ever dealt with. If you ever
>considered buying anything from them, especially a scooter,
>don't! They will be rude, not return messages, lie, and
>cheat you.

I too have had problems with branshut. Bought a scooter 20 days ago and still I can not track it with ups. If you threaten to cancel order they will tell you that it is scheduled for pick up that day, that was a week and a half ago for me. Not good business people at all.


 
IHateBrandsHut
unregistered user
Jul-03-06, 01:08 AM (EDT)
 
87. "RE: "TANK"scooters are total complete junk."
In response to message #85
 
   The owner is a liar and he will try to intimidate you. He is the bigest liar in the industry. I wish that the manufacturer would stop selling to him. He is just a dropshiper working out of a small office in Colonial Street. I saw it. He poses himself as some major importer that imports by the thousands. He doesn't have crap. He claims to be associated with another huge comapany and is all lieas. Buyer Beware. BrandsHut.com is bad news.


 
joegotto go
unregistered user
Jul-03-06, 11:16 PM (EDT)
 
88. "RE: "TANK"scooters are total complete junk."
In response to message #87
 
   sounds like motortoyshop.com


 
Izzie
unregistered user
Jul-27-06, 12:01 PM (EDT)
 
98. "RE: "TANK"scooters are total complete junk."
In response to message #87
 
   I dunno; he can't be more of a liar than Dave at Extreme Scooters; its been over 2 months since I ordered my Tank and now I finally might get it today.


 
anthonyjac
unregistered user
Jul-23-06, 02:56 PM (EDT)
 
97. "Do not buy from Brandshut"
In response to message #85
 
   Brandshut told me the same thing. I've been working with my bank to get the money back but before I could, they sent the bike...which I attempted to cancel. They literraly told me to !#@K off on the phone. I filed a complaint with the bbb. I suggest that anyone who is having or has ever had a problem with brandshut, to file a complaint with the BBB. Maybe we can save someone else the headache. www.bbb.org


 
anthonyjac
unregistered user
Aug-08-06, 01:18 PM (EDT)
 
100. "RE: Do not buy from Brandshut"
In response to message #97
 
   I finally recieved what I thought was a Tank Urban Sporty 150...instead a I recieved a Roketa Bahama 150. That doesn't really bother me, it's that fact that it won't start unless jumped, or with the kick start. The RPM gauge, gas gauge, break lights, turning signals, horn, and electric start don't work. I don't have the slightest clue what's causing the problem (help if you know what to do) and I'm still looking for someone that would be willing to work on it.

In a nutshell, brandshut was rude, they lied, and refused to cancel my order. Then they sent me a scooter that was not only the wrong scooter but a broken on. I do believe I've just taken $1250 up the tail pipe. I have to admit, it feels terrible. Thankfully it's just money. If only I lived in Florida, I'd love to pay that guy a visit.


 
daveatlanta
unregistered user
Aug-31-06, 10:37 PM (EDT)
 
110. "RE: Do not buy from Brandshut"
In response to message #100
 
   Have you checked the fuses for your circuits. Am working on a Geely Jalon for a guy. Battery is weak, got it started by kick-start. Turn signals only work on high speed. Use low amp charger so you don't burn electrical system. Good Luck.


 
themanwithaplan
unregistered user
Jul-12-06, 01:11 PM (EDT)
 
91. "RE: "TANK"scooters are total complete junk."
In response to message #0
 
   DID you know that its federal law for TANK to rectify the manufacturer defects? If you are finding yourself going broke fixing tank's manufacturers defects, the state of california is willing to help. california DMV investigations for el monte is (626) 927-1082. Be patient when calling and you must leave messeges. Be sure to include their manufacturer's license number #63266 in your message. They will be answered. Attatched is the california DMV complaint form.


 
jheinz
unregistered user
Jul-18-06, 11:44 AM (EDT)
 
95. "RE:"
In response to message #0
 
   I purchased the urban sport 150 8 months ago.
I assembled it and have been running it 60 miles aday - i have over 10000 miles on it now.
I have not had any problems at all with mine.
I ride at an average of 55 miles per hour - I know it will do 68 miles per hour easy. I have had it that fast.
I change the oil every 2000 miles
I started using castrol syntech - its a synthetic blend.
I think the only problem it sound like is the model 50

So if your looking for a scooter that will do everything you need - buy the urban 150


 
DanielKeating
unregistered user
Jul-18-06, 02:19 PM (EDT)
 
96. "RE:"
In response to message #95
 
   I predict :
some will accuse you of being me
Some will accuse you of selling them or working for Tank
some will say " come back when you have 50 ,000 miles on it"--not being happy with 10,000 miles as a reference point for reliability
some will ask --" are you sure that isn't 10,000 Km"? or outright accuse you of lying.

Just watch.. they will come


 
juggler61
unregistered user
Aug-12-06, 10:38 PM (EDT)
 
101. "RE:"
In response to message #96
 
   They didn't come, douchebag!
This string proves a couple things.
1) Cheap Chino scoots are great for small engine savvy mechanics who can Maguyver around obsolete parts.
2) Most on-line vendors have poor customer service. Gee what a surprise.
3) You like to hear yourself talk. You were likely on the debate team in high school. Probably the president. A master-debator no doubt.

Do us all a favor. Shut the fuck up.



 
danielkeating
unregistered user
Aug-13-06, 01:42 AM (EDT)
 
102. "RE:"
In response to message #101
 
   >They didn't come, douchebag! <<
It was a rhetorical statement--they know better--aside from you
>This string proves a couple things.
>1) Cheap Chino scoots are great for small engine savvy
>mechanics who can Maguyver around obsolete parts. <<
All scooter technology is years old.. the venerable vespa engines used to power landing gears on italian planes in WW2

>2) Most on-line vendors have poor customer service. Gee
>what a surprise. <<
Most , but not all--I've gotten great service from mine

>3) You like to hear yourself talk. You were likely on the
>debate team in high school. Probably the president. A
>master-debator no doubt. <<

Ahh.. I should have included "people will accuse you of having been on the debating team in high school" in my previous post

>
>Do us all a favor. Shut the fuck up. <<

I'll bet you french kiss your mama with that mouth..don't you..?


 
A-Man
unregistered user
Aug-13-06, 05:24 AM (EDT)
 
104. "RE: "TANK"scooters are total complete junk."
In response to message #0
 
   This is some crazy shit I'm seeing about TANK scooters. I am based in Amman, Jordan and I am considering purchasing a chinese-made scooter. However, the brand name is not TANK, it's VONROAD, which is a chinese scooter that is supposedly made according to EEC (European Commission) Specifications.

In my research, I am finding that the VONROAD models resemble the TANK models down to the smallest detail. It's amazing how many different brand names the same scooter is being sold under. Does anyone know the name of the factory in China that produces these scooters. I'm curious to know if it's the same factory or if there's more than one factory... etc...

The scooter I'm buying is a VR 150-T2, which is the same as TANK's 150 Touring Deluxe model.


 
c. schultz
unregistered user
Aug-27-06, 05:44 PM (EDT)
 
106. "RE: "TANK"scooters are total complete junk."
In response to message #0
 
   HELLO,
THANKS FOR INFO . I AM LOOKING FOR A SCOOTER FOR MY RV.
I AM INTERESTED IN THE KYMCO GRAND VISTA
ANY THOUGHTS ON THESE?
THANKS
CHUCK


 
whatever
unregistered user
Aug-31-06, 02:40 AM (EDT)
 
109. "RE: "TANK"scooters are total complete junk."
In response to message #106
 
   tank scooters are like those knockoff VANS slipons that losers wear.


 
Mike
unregistered user
Sep-03-06, 11:54 AM (EDT)
 
111. "RE: "TANK"scooters are total complete junk."
In response to message #109
 
   Recently passed 1000 miles on my Tank urban cruiser 150. So far:

-No significant problems starting it
-Directional signal-bulb blew after just a few weeks. Easily (I hope) replaceable.
-Some "play" in steering at low speeds in narrow turn radii.
-Excellent gas mileage (I've averaged 95 mpg)
-Decent acceleration
-Regular cruise speed between 45 and 60 mph-- very good control and smooth ride.
-TOps out at 80+ mph (in other words, as high as the speedometer will go)
-No significant oil-burn. I've topped the crank-case off once
-Major problem putting on the windshield (some of the bolt recepticles were bent), but I worked it out with a little jerry-rigging and now it's fine.
-Trunk does NOT assemble correctly onto the back-rack, but with a little improvisation, it can be mounted securely.
-Fun to drive-- and for 1500 bucks, an amazing value.

YES, the parts are cheap, the plastics are ridiculously cheap, and I have no doubt that little things will go wrong consistently over what may be the relatively short life-span of the scooter. On the other hand, I've really ridden the hell out of it so far, including a couple of 75 mile (round-trip) forays from Long Island to Manhattan--NOT an easy trip--and felt perfectly safe and in control.


 
Abscooters
Member since Sep-13-06
2 posts
Sep-13-06, 05:20 PM (EDT)
 
112. "RE: "TANK"scooters are total complete junk. (not really"
In response to message #0
 
   I am a licensed Tank Sports Dealer and I have had very few problems with the scooters themselves. Their customer service (to me as a dealer) has sharply improved in the last few months. These machines are less expensive, and may not have the quality as some of the more expensive scooters, but their quality is improving. As for replacement parts, I have received all of my orders within a week, at very reasonable prices(waranteed ones free). This is a very young company that is gaining a foothold in the market, and making improvements to stay and grow. I'm sorry to hear many of these problems, but I wouldn't buy a car off of the internet, and it seams as many of these problems were from customers who purchased these off the internet to save a few bucks. Many of the rest are dealers that just don't take care of their customers, a practice that will surely be their demise. No matter what the Internet vendor tells you, the warranty is not the same unless you take physical delivery from a dealer. You get a three year warranty from Tank if you take delivery from dealer stock, it is practically non-existent, if you don't. I ride one of their bikes almost every day, often in inclimate weather, and they have proven to be quite reliable. There was a year when new Harleys leaked oil on the showroom floors, they have come along way since then. For a company that is barely 5 years old (TANK), they are doing pretty good. Sincerely, AbsolutelyScooters.net


 

 

 






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