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Subject: "RECOURSE ON GS MOTORWORKS"    
Conferences > Illegal and Bad Scooters > Topic #187
Reading Topic #187
GOT ONE FREE
unregistered user
 Nov-10-05, 01:43 AM (EDT)
 
"RECOURSE ON GS MOTORWORKS"
 
   i got a retro 4stroke
ran for about 2 miles and when open wide open would bog down
no power
then bog and no start
ii immediately knew what to do
i disputed the charge WITH MY CREDIT CARD COMPANY
you see, the credit goes through paypal
paypal has the power
once i sent a couple of attestations to my credit card co
about condition of scooter
they forwarded the claim TO paypal
paypal is like efhutton, when they talk gs listens
you see, paypal has the power to shut their money down in an instant
paypal gives vendor 5 days to refute
BUT AS WE ALL KNOW, THEY CANT REFUTE THE UNREFUTABLE FACT THAT THE SCOOTER !@#
my money was back on my card shortly
AND they never asked for the scooter back
hope this helps someone


 

 
Patrick in NH
Member since Oct-10-05
21 posts		 Nov-10-05, 11:47 AM (EDT)
 
1. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #0
 
   I would be real careful about thinking the scooter is yours and using it if and when you get it fixed. If they have refunded your money and you continue to use it, that could be viewed as an intention to keep it and they may charge back the entire amount to you. It is also risky if you get in an accident with it or if any damage for that matter, happens to it from this day forward.

I would suggest sending a certified letter to the company stating they can pick the scooter up at your house with reasonable notice but that it must be picked up within the next 10 business days and that all shipping costs are to be borne by GS. Include in the letter that after 10 business days if the sccoter has not been picked up, you will then charge GS a storage fee of $25 per day retroactive to the date of your letter. I would also include in the letter that if the scooter is not picked up within 30 days, this will be interpreted by you, as GS not desiring to retain the rights to the scooter and you will consider it abandoned property. They could contest that and each state may vary as to how they view abandoned property. I would also in bold print advise them that you will not be responsible for any damage occurring to the scooter. If you do not do that, they will apply the standard that the scooter is in your care, custody and control and you are therefore, responsible for damages.
Remember, send the letter certified and retain a copy of the letter and the certified receipt.

Patrick in NH


 
Bill H.
unregistered user
 Nov-25-05, 06:22 PM (EDT)
 
2. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #0
 
   Are you saying ALL of GS Motorwork credit card transactions somehow go through Paypal, or was somehow your credit card specifically tied to Paypal throughout the purchase?? If I bought my GS with a credit card, but with no special Paypal attachment, can I do something like you did?


A local scooter mechanic here in NV said he won't even work on GS Motorworks bikes because they are so faulty.


 
Corporal Mantis
Member since Sep-27-05
604 posts		 Nov-26-05, 04:29 AM (EDT)
 
3. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #2
 
   You can dispute it with your credit card company. Typically you have 60 days but I have gone back 6 months to a year before. Also Im not sure about scooters but at least with electronics using American Express doubles your warranty.

Strada Scooter Blog
http://stradascooter.blogspot.com/


 
Corporal Mantis
Member since Sep-27-05
604 posts		 Nov-26-05, 08:30 PM (EDT)
 
5. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #3
 
   I agree that the first course of action is through warranty claims. Only if this option is exhausted could you refute the charge. Also you could not keep the scooter or that would be theft. Usually they will only refute a charge with solid grounds to do so. Is there more to this story we dont know about?

Strada Scooter Blog
http://stradascooter.blogspot.com/


 
BaronMotorcycles
Member since May-3-05
981 posts		 Nov-26-05, 03:14 PM (EDT)
 
4. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #0
 
   I just think you're a thief. Scooter is covered by warranty and I'm sure the dealer would help you solve the problem. Cancelling charge on your card simply means that you stole the bike and if I were GS Motorworks, I would not honor any of your warranty and I would pursue you in court.

If you buy a car and it breaks down, you don't immediately run to the bank and stop the charge. Why would you do this for a scooter?


 
Michael
unregistered user
 Dec-03-05, 00:18 AM (EDT)
 
6. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #4
 
   I strongly suggest you clear this matter up or you will certainly pay in the end, you have stolen something that is not yours and it will not fly you are playing with fire if think the credit card company will let you keep mechandise that is not yours plus I bet they GS reads this board, so like all criminals you have told on yourself with your IP address its that easy


 
VERY UNHAPPY PATRON
unregistered user
 Dec-21-05, 09:17 PM (EDT)
 
7. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #6
 
   I have had the same problem with GS motorworks.com. What they fail to mention on web site or a sales call on phone is that they are simply a middleman!! They never see product , inspect product to insure it will even operate!! As in my situation sent wrong cheaper model wrong color and it still does not run. They ignore e-mails phone calls etc. Is that the way to do business? They are the criminals!! Internet sites like them selling overseas product out a small office somewhere with no customer service no return process should be put out of business anyway!! I welcome responces from previos non informed e-mailers


 
BaronMotorcycles
Member since May-3-05
981 posts		 Dec-22-05, 09:03 PM (EDT)
 
10. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #7
 
   Did you ask them this when you placed the order??? Why should they mention this? WHat difference does it make if they send the bike to you from their location or from some other one? You wanted a cheap bike? you got exactly what you paid for. THe bike is probably decent, but the support is not there and that's exactly what their price structure is all about.


 
kbyrd@bendbroadband.om
unregistered user
 Aug-25-06, 03:07 PM (EDT)
 
29. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #7
 
   I totally agree with you-same thing happened to us and from reading on this website it has happened to alot of people.

I reported them to the Better Business Bureau but am not done with them yet.

Sorry it happened to you too.


 
Regret purchase of GS JUNK
unregistered user
 Dec-22-05, 05:38 PM (EDT)
 
8. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #4
 
   To MR. BARON motorcycles. Please get your facts straight before posting.This was the smartest and only way to handle this problem. Hit GS motorworks.com where it hurts in the pocket book! Companies like this should not be doing business anyways. They have no warranty or customer service. They ship directly out of LAX never even seeing or knowing what they are sending customers. Warning to all if not satisfied stop payment or dispute charges.or buy through e-bay and use pay-pal


 
BaronMotorcycles
Member since May-3-05
981 posts		 Dec-22-05, 09:01 PM (EDT)
 
9. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #8
 
   So why do the idiot consumers buy bikes from companies like this? Let me guess... they got a GREAT price. How about doing some research to see what the company is about before actually placing an order? Does consumer require hand holding? If that's the case, why in the world would he buy a bike online?

Is it a crime to sell online? Absolutely not! Is it a crime to be a broker rather than a stocking dealer? Absolutely not! The customer got exactly what he paid for. Low price and no support. Nothing wrong with this.

If the customer wants to return the bike and then stop the charge, that's fine. However, if he simply stops the charge, that's theft. If I were GS Motorworks, I would sue him.


 
Steamboat
unregistered user
 Dec-31-05, 08:33 PM (EDT)
 
11. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #9
 
   What!! No break in?
"ran for about 2 miles and when open wide open would bog down
no power" No wonder the bike quit. Jim


 
DanielKeating
Member since Dec-17-05
98 posts		 Jan-01-06, 00:52 AM (EDT)
 
12. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #9
 
   Baron is 100% correct. Hey , I shopped price and took a chance on an internet vendor. I'm in Arizona and the dealer was in Kansas. Did I expect any in-depth service from them? Hell no--not for what I paid. For $1399 I got a 150cc scooter delivered to my door drop shipped from Tank in Calif. If I need parts I can contact the dealer or other on-line parts source. Will I be crating it back up to ship to them for installation? Hell no . I bought this KNOWING I'd be the wrench . That included any bug hunts for factory deficiencies--of which there were none. So far 3 months of daily service & trouble-free useage. If anyone has had a negative experience with their internet scoot I feel for you--to a point . The first thing you do if something stops working is NOT stopping payment..you start troubleshooting.
Most credit card companies require copies of correspondance to make sure you've exhausted all means to remedy any differences before they go yanking dollars back.


 
automattic
Member since Dec-5-05
95 posts		 Jan-01-06, 11:58 AM (EDT)
 
13. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #12
 
   DanielKeating and Baron are right. I doubt GS Motorworks is gonna let you get away with this.


 
138
unregistered user
 Jan-02-06, 01:36 PM (EDT)
 
14. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #13
 
   I can see it from both way's.
For sure the customer has to do his homework-no question-you have to be an informed buyer. From barron's point of view he's totally right. Baron is a good scooter Co. They will take care of a customers problems-they care about the scooter world and the people buying from them-I've dealt with them first hand. So to them it seem's super shady.
But GS motor's-man o' man-I also have dealt with these cat's first hand . They are of little to no help-they are selling crap for money-no concern for the scooterest. I mean even if you had no idea- the scooters are SO bad-damn I could go on. I don't think GS will give two shit's if they have to let a few new scooters go to the trash bin and they will never pay to have it shipped back,so..........?. You know they are making there money hand over fist. Try dealing with them..what can you really do?


 
BaronMotorcycles
Member since May-3-05
981 posts		 Jan-02-06, 05:31 PM (EDT)
 
15. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #14
 
   If a customer feels cheated, they can always file a lawsuit in their local conciliation court. Since the seller does business online, that means every state has jurisdiction over the transaction. So, file the suit and let the judge decide what's right and what's not. Most of the time lawsuit can be settled on the phone, so only the plaintiff needs to appear in court.


 
138
unregistered user
 Jan-04-06, 04:55 PM (EDT)
 
16. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #15
 
   dude, simple as that


 
karen northum
unregistered user
 Jul-16-06, 05:53 PM (EDT)
 
28. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #12
 
   Am interested in buying a scooter from tank. Please tell me what you think of the scooter you bought. Am thinking of buying either the 150cc with the top or the 250cc. So far I don't see much online about them and I want to check out as much as I can before I buy. Don't think I'll be buying for GS Motorworks.
I'd like a scooter that will save on gas and get around town safely but the major manufacturers, Honda, Suzuki, Yamaha etc. want a premium price.
Thanks for all the great info.


 
Your friend
unregistered user
 Jan-06-06, 08:45 PM (EDT)
 
17. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #9
 
   Again and again get your facts strait GS motorworks will not accept returns after awhile they totally ignore customers. Is this the best way to do business. Again where in GS motorworks ad does it say they are a broker with no customer support IT DOES NOT!!! If more prospective buyers knew this they would not puchase from these companies (scam artists) No its not a crime to sell online unless you are a criminal such as internet sites like GS motorworks Stealing I think is the word to use!!!Do you have any relation to imported BARON scooter just curious????


 
BaronMotorcycles
Member since May-3-05
981 posts		 Jan-06-06, 09:00 PM (EDT)
 
18. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #17
 
   I am the owner of Baron Motorcycles. I have no dealings with GS Motorsports. My comments here are simply as an observer. You come out as a hothead that has champaign appetite and beer budget. Soething goes wrong, you fly off the handle and blame the company. It really does not matter where the bikes are shipped from. GS's job is to sell them. Also to support them according to statements on their website. But it's not to do a pre-sale inspection. They do not advertise this at all. I've seen their site and there are many terms and conditions mentioned in it. You should read these things before ordering.


 
SAME CUSTOMER
unregistered user
 Jan-06-06, 09:52 PM (EDT)
 
19. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #18
 
   Again you are a representitive of the product you sell right or wrong?? If you sell something it is your responsibility not the customers to make sure it runs operates or arrives to them complete. The seller should take full 100 percent responsibility! Yes I blame the seller, he is the one profiting off the sale of the product RIGHT!!


 
bluecat138
unregistered user
 Jan-08-06, 04:53 PM (EDT)
 
20. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #19
 
   No dude, your wrong. The responsibility lies in your hand's alone. I've been to(web site) and dealt with GS scooters for the past three years or so..talked to people in Texas and the "service" rep who lives on the east cost.I run a repair shop and fix dozens of them each summer.You are getting what you pay for..you can read that in black and white.Right in the directions it states that you should bring the scooter CRATED to a PROFESSIONAL to has it SERVICED and checked out before even turning the key. You made a mistake, took too long to do something about it, and did not have enough sense to bring it to a mechanic. lesson learned.


 
GS for you!!!
unregistered user
 Jan-08-06, 07:37 PM (EDT)
 
21. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #20
 
   FUNNY so I am wrong to think something I buy brand new should be complete and operable HMMM.. I am capable and more so than some so called service tech ( I have spoken to him ) I chose not to waste more time than its worh. By the way I have a nice new scooter for sale 0 miles perfect shape this one wont last. You would be the perfect customer get back asap!!


 
fredwannabe
unregistered user
 Jan-19-06, 08:37 PM (EDT)
 
22. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #21
 
   good reply! I was giving some thought to buying a tank or something. The price is tempting. But these dealers attitudes are killing the deal. Guess they never heard "the customer is always right". Word of mouth is your best advertizment but requires 100% satisfaction. Look I could sale apples for cheep that I know are rotten at the core. If the customer comes back I just say "hey these apples are half the price of the edible ones at the store!!!" or " you want good quality for cheep?!!!"
DUH
Everyone wants good for cheep and if it isn't as good as the high priced stuff, well that's the way it works. That's what "you get what you pay for" means. But defective? Nobody want's a defective bike at any price.
All sales are implied contracts. that the goods are as represented and suitable for the use for which they were intended. For scooters that means they have to go down the road. Every customer has the RIGHT to refuse payment for defective goods.


 
kbyrd
unregistered user
 Aug-25-06, 03:14 PM (EDT)
 
30. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #17
 
   you are exactly right! I bought a bum scooter from GS-it has never worked. Never received any solutions and nobody will work on it.

I also ordered a helmet that was charged to my credit card that I never received. I haven't gotten anyone one there to call me back. I have talked to people there twice who say they will track it and call me back-they never call back. I do plan to have my credit card company charge back on that one.

I reported them to the Better Business Bureau-not sure it will solve anything form me but hopefully it will prevent other people from having the same experience.


 
decadron
Member since Nov-25-02
1734 posts		 Jan-19-06, 10:44 PM (EDT)
 
23. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #9
 
   I don't think you are all that much better, really, Baron.

You ship poor quality scooters direct just like they do.

That distance between you and your customers screws them most of the time. These folks have simply turned the tables on GS Motorworks - they screwed back.

the whole process of direct selling scooters sucks and it should be illegal. Thanks to outfits like "Baron" and "Big Chief" and "GS Motorworks" maybe it will be someday.




No Chinese Junk


 
BaronMotorcycles
Member since May-3-05
981 posts		 Jan-20-06, 00:54 AM (EDT)
 
24. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #23
 
   Hmmm... I thought we were past that... but here we go again. As I said before, let the fun begin.

In your post on another thread you said that you don't think the speedshop will last long working on Chinese bikes. You now also say I ship poor quality bikes. I take that as a personal attack.

So, explain to us once again the difference quality wise between what you sell (TNG) and what we sell. As I hear, it is much more difficult to get parts support from TNG than it is for Baron. I also hear that it is difficult to actually get product. So, what makes us such poor quality and what you do such an outstanding contribution to scooter community?


 
jeff wiggles
unregistered user
 Aug-26-06, 05:18 PM (EDT)
 
32. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #24
 
   It's wankers like you that came along and are screwing up my scooter community with the crap you sell.Go open a 99 cent store and leave the scooter community alone. Back in the day you'd sell snake oil, today you sell crap from china.
stu


 
jdk0x
unregistered user
 Jun-18-06, 08:07 PM (EDT)
 
26. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #4
 
   I don't know if this has been mentioned... and this post seems long dead too, but GS doesn't put their bikes under warranty only the parts and that doesn't include labor, which is ridiculous. I mean if something is wrong with your bike after short term use they should fix it for free.


 
paige
unregistered user
 Jun-09-06, 02:59 PM (EDT)
 
25. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #0
 
   I also bought a junk scooter from GS Motorworks and Landon's reply to me was "I sell thousands and scooters and bad ones are not going to affect me."
So this is the kind of non supportive company your working with
I have had the bike one year and got 2-3 weeks driving time before it quit I thought I might get it going I was on hold over 8 min on the phone only to be told part person was not there then Landon get;s on phone
PLEASE DO NOT BUY FROM SOMEONE WHO DOES NOT SUPPORT WHAT THEY SELL PAY THE EXTRA BUY LOCAL


 
jdk0x
unregistered user
 Jun-18-06, 08:32 PM (EDT)
 
27. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #25
 
   I also wanted to add that GS does make questionable claims about their scooters. Which from what I 've read on this site they know nothing about. They compare their scooters to other scooters which I assume have better service records, saying "...We believe our scooters are just as fine as the Yamaha Zuma motor scooter... Yamaha scooters aren’t bad, they just don’t make as much sense as motor scooters from GS Motorworks."

That kind of claim is misleading. Nuff said.


 
Kari Byrd
unregistered user
 Aug-25-06, 03:30 PM (EDT)
 
31. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #0
 
   Did you ever have any more problems with GS from the chargeback?


 
James
unregistered user
 Aug-29-06, 01:08 AM (EDT)
 
33. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #31
 
   All of you guys bitching makes me sick. If you want a perfect quality machine, spend $3000 and buy a Honda. I am sick of people complaining that "my scooter don't work" and I bought it online. These are imported bikes from China, they go through very little quality control and your buying it factory direct, that is why your saving thousands of dollars by cutting out the middle man(the local dealer). Most of these problems are fixed with small parts that the company will ship you. If your not capable of swapping parts or doing minor trouble shooting, then spend the extra few thousand and buy local that way your local dealer can hold your hand for you. And yes I agree with the guy that said these issues are covered under warranty, you don't take a car back to the dealership and demand your money back, they fix it under warranty. Every one canceling their credit cards are ruining it for the rest of us, dealers are eating so much money because of retarded customers that prices are getting marked up.

Here is an idea, ask yourself this before you buy. If the scooter comes with a defective part, am I willing to take a replacement part and swap it out myself, or am I going to wine and go cry to my credit card company.

Enough said, don't be an idiot.


 
whatever
unregistered user
 Aug-29-06, 02:10 PM (EDT)
 
34. "RE: RECOURSE ON GS MOTORWORKS"
In response to message #33
 
   James = Marcin ("Rocketa Scooters - Excellent).

You should name your company so that people can buy excellent Rocketa scooters online from you and experience firsthand your epic level of customer service. I hope you have more than one hundred in stock, since, as you said, you sell about that many every week.


 

 

  






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